Rooms not clean. I found food on the floor next to the bed as soon as I walked in. I was able to change rooms but saw a difference in furniture and bedding. Renovations done poorly in rooms. Random paint in places it shouldn’t be like the bathroom door or balcony curtains. Pillows were random and unsubstantial. Bedding including mattress topper were hot. Staff were very accommodating and nice. Breakfast was awesome. Restaurant and bar inside is misleading. No beach access or pool. Plenty of parking.
Charlene
於 2023 年 12 月住了 5 晚
6/10 一般
Matthew
伴侶同遊
2024年4月13日
不滿:設施服務和住宿狀況
No water pressure whatsoever, cannot say this enough. The sink had significantly higher water pressure and volume than the shower. Literally worst shower I’ve ever seen. Also had the loudest refrigerator that buzzed nonstop. AC didn’t work very well either
Matthew
於 2024 年 4 月住了 1 晚
4/10 欠佳
Kim
伴侶同遊, 寵物同遊
2024年4月12日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The garbage can at the entrance to the hotel was overflowing with garbage. There was barely any place for our dog to use the bathroom outside. The pet fee was not disclosed until we checked in. People were smoking marijuana in the elevator and balcony. Parking was limited. Lightbulbs in the room were burned out. The lobby area was not well maintained and seemed dirty. Definitely not the standard that we’re accustomed to from the Hyatt brand.
Kim
於 2024 年 4 月住了 1 晚
4/10 欠佳
Rogelio
家人同遊
2024年4月3日
不滿:設施服務
No available, the services on the property.
Rogelio
於 2024 年 3 月住了 4 晚
10/10 優異
Arnaldo (west palm beach)
親子同遊, 寵物同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was good but had construction going on pool and spa so no access to beach
Arnaldo
於 2024 年 3 月住了 2 晚
6/10 一般
Jafra
2024年3月30日
不滿:職員與服務
Jafra
於 2024 年 3 月住了 1 晚
8/10 不錯
Leonardo
2024年3月27日
讚好:住宿狀況
Leonardo
於 2024 年 3 月住了 2 晚
8/10 不錯
Nicole
伴侶同遊
2024年3月25日
讚好:整潔度和職員與服務
Stayed one night. The room seems older and needs some renovations but it was clean. The views of the beach from the room was nice. We knew the pool and decks outside are all out of service, bet we were told that in advance and was the reason the price was lower than usual.
Nicole
於 2024 年 3 月住了 1 晚
8/10 不錯
anna
伴侶同遊
2024年3月24日
Clean and comfortable rooms and the full breakfast was a pleasant surprise will come back