Stay was ok. On site parking was very cramped especially for larger vehicles. Check-in with Izabella was smooth. She even sent a text making sure we were settling in ok. Didn't notice anything crazy about room at first, but as we kept leaving with the ac on, we would come back to either a sewer gas smell or musty smell. Coincidentally my wife, who is very sensitive to mold, began coughing and feeling ill after the first full day. The next day, "Izabella" texted again to follow up. I told "her" the situation and asked if we could be noved to another room. I received an apologetic reply and was told I would receive an upgraded room and some sort of compensation. Way more than I expected so I was thankful. When we returned to the hotel, Lina was working and couldn't locate any evidence of us relocating. She also said Izabella wasn't even working earlier despite my text. I showed her the text conversation and she moved us to a similar room (not upgraded) in the next tower. She also offered a 15% coupon to the restaurant. I never asked for anything special but was promised these things which was a little irritating. Also the coupon wss a little insulting as it wouldn't even be enough to tip the wait staff. Needless to say, we dined elsewhere. A little disappointed by the empty promises and probably won't stay there again.