This hotel is beautiful and has so much potential but unfortunately when we arrived there was no AC in the building and we were not made aware of this checking in. They had no fans available and had no idea when it would be up and running again. We ended up having to find a new hotel the same night because it was miserable in the room. The parking sign up was confusing and kind of absurd for $20 a day to park in a regular parking spot right outside the building. Overall only giving two stars because most staff were kind and understanding giving us a refund.
Jillian
2025 年 6 月入住 4 晚
10/10
Everything was awesome
John
2025 年 6 月入住 1 晚
10/10
Todo , muy limpio
Rogelio
2025 年 6 月入住 2 晚
8/10
Property staff was amazing .. The air conditioning was out for two out of three nights of our stay… With 90° temperatures… But the staff went above and beyond to help to make it up to us… From a large box fan to comping our buffet breakfast and comping us for the two nights we had no AC… They did all they could and were so pleasant and sweet the entire time… Honestly, I would go back for the staff alone… Amazing people!
Margaret
2025 年 6 月入住 3 晚
10/10
Very nice place to stay
Isaiah
2025 年 6 月入住 2 晚
6/10
It was a nice hotel but unfortunately the AC DIED and we were quite miserable for 48 hours. The hotel had offered to comp us with 10K points for future reservations. We shall see if these show up in a few more days.
Food at the on-site restaurant was very good with excellent service.
Housekeeping staff were kind and attentive even though we didn’t need to utilize them for our stay at all bc we requested none. They offered clean towels every day which we accepted.
Front desk staff at NIGHT after a concert at Red Rocks greeted us with silent stares as if we DIDN'T BELONG…not COOL Felt a need to explain that YES we do belong here and yes we do have a room on the 9th floor
Felt it was RIDICULOUS to pay for PARKING after paying a pricy amount for the 5-day stay…they kindly comped this off our bill bc of the lack of AC for 2 days. They would NOT however comp the price of parking for our child while visiting us which I also found ridiculous. This should have been something that was ‘validated’ and zero’d out but it WASN’T…also not cool.
All in all it was a good stay with a few frustrating things.
Lastly, the day-time front desk staff were VERY helpful, namely Rahul He was GREAT and very helpful and accommodating when helping with our ISSUES at the site.
Joyce
2025 年 6 月入住 4 晚
8/10
We got a large room and they let us check in early. Restaurant was good, but could have more options.
John
2025 年 6 月入住 2 晚
10/10
Everything was nice
John
2025 年 6 月入住 3 晚
10/10
Close to areas we needed to go
Joseph
2025 年 6 月入住 3 晚
10/10
The staff was so accommodating to let us check in early after we had a terrible stay the night before at a different hotel. The restaurant inside is delicious, top quality. The room was so clean, spacious. So comfortable! We can't wait to stay again
Sandra
2025 年 6 月入住 2 晚
8/10
Brian
2025 年 6 月入住 1 晚
10/10
Julie
2025 年 5 月入住 1 晚
10/10
The Property was nice and clean. Staff was very nice.