Overall, the property itself is fine. It was clean, with ample space and aminities. It is about 3 blocks to the beach - an easy walk. Also near many restaurants and shops. The pool was small and only 3 feet deep - but great for kids and across the street.
My reason for the rating of 2 has to do with the following incident. I initially rented the property through another company. On Friday evening, before leaving Sunday, I was reading about how we were to get into the property. I also read that I should send my email for a "waiver" to use the golf cart. The information about the "waiver" had been sent when I reserved the property - but not the extent of the "waiver." When I received the "waiver", it was very extensive and required "renter's insurance" for the use of the golf cart. I telephoned my auto insurance company (Saturday morning) and learned that our policy did not cover "golf cart rentals." I asked the owner (Matthew) if he had rental insurance to purchase - but he did not. I told him in an email that I wished that I had been told earlier about the need for insurance rather than simply the need to sign a "waiver" so that I could have planned better. I also mentioned that I would put that in my review. He responded with the following statement and CANCELED my reservation - "If you are already unhappy with our accommodations before stepping foot on property and are threatening a poor review, that certainly makes me very uncomfortable as extortion is certainly not tolerated by our small business or "another company name" per their terms and conditions." He did not even give me a chance to respond! - I was typing a response and I looke up and saw "CANCELED" by my reservation. (He did refund my money.)
I telephoned tthe other company and they were not able to help me.
I looked online at VRBO for a place to stay and saw the same property for rent - as it was the only property available in my price range the day before departure - I took a chance and booked it through VRBO - and we did stay there and it was as I described. I think I would have given it a 4 rating had it not been for this owner.
If you stay with this owner - be cautious with your statements!
Message from Peri