塞-加斯特區度假屋

「以價格來說，還算蠻值得的~」

「L'appartamento è situato in una posizione strategica, vicino all'uscita per la zona dell' Appenzell ma anche vicino al centro. Tutto era molto pulito e in ordine, dentro casa c'è tutto: phon, pentole, padelle, calici per il vino, lavastoviglie, detersivi, forno,macchina del caffè con capsule...... L'unico punto sfavorevole è che non è sempre facile trovare parcheggio...ma nom è stato un grande problema.」

「Our problems began at check-in. There was no staff available to assist us, and we were left running from pillar to post trying to find parking even though they charged 35 chf per night for parking. It was 4 blocks away and Was hard to locate the apartment, and figure out how to gain access. After a long journey, this was extremely frustrating and stressful. The property also had no air conditioning, which was not made clear beforehand. As a result, the apartment was unbearably hot, and none of...

「Will recommend.」

「客房整潔度一般。職員態度友善。距離火車站很近，交通便利。房間於蘇黎世市區算比較大，唯比較貴。」

「旅館密碼進不去，害我們多花2萬台幣選別間暫時過夜，入住後發現烤箱內都是食物碎屑，晚上睡覺時窗戶全部緊閉，每天凌晨3、4點還會聽到樓下有人在大吼大叫，上層浴室水會嚴重忽冷忽熱，而且水流很小」

「My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests.」

「我們有4個人，租這家附有廚具的飯店兩晚。我們準備食材打算在飯店煮晚餐，但我們到飯店時發現雖然有爐具，但却沒有任何一個鍋子（包括湯鍋跟炒鍋），有烤箱，卻沒有烤架、烤盤。 我們打第一次電話給飯店，飯店說馬上送來，我們等了一小時，打了第二次電話，飯店說20分鐘會到，於是我們等了兩小時，沒有半個人來，飯店讓我們一直等也都沒聯絡我們，我們打了第三次電話，結果飯店說晚上不送來了，要隔天早上9:00後才送，我們要求賠償，飯店要我們寫mail，我們寫了，到現在沒有收到任何回覆。 隔天早上，我們外出時，飯店送來兩個湯鍋放在爐上，一個直徑約24公分，一個約直徑12公分，不僅小，而且還很髒。這樣的服務真的太差了，附有廚具卻不能讓人做飯，跟飯店所提的設備根本不相符，飯店是違約的。」