“Booked deluxe 148 sq m, 4 star room, received 2 star 49 sq mtr room.
No cupboard for clothes, no fridge for medications, no bathtub for muscle soak.
No full bar, only beer and soda.
After overnight flight checked in early and went to sleep, awoke to fire alarm. Dressed and descended before told was a drill.
Next day exact same scenario, except not a drill. Told by mngt ok and to.return to room. 150 db noise, made me physically sick due to my underlying traumatic brain injury.
Manager refused to……
“Booked deluxe 148 sq m, 4 star room, received 2 star 49 sq mtr room.
No cupboard for clothes, no fridge for medications, no bathtub for muscle soak.
No full bar, only beer and soda.
After overnight flight checked in early and went to sleep, awoke to fire alarm. Dressed and descended before told was a drill.
Next day exact same scenario, except not a drill. Told by mngt ok and to.return to room. 150 db noise, made me physically sick due to my underlying traumatic brain injury.
Manager refused to……
Mark