London EMI House Hotels

"Air conditioning was broken for room 116. Technician was not available. Cannot be transferred to another room as they were fully booked. No one was sent up or was available to check. Reception suggested we open the windows, which we did. They are actually somewhat doors that can be partially opened to an inaccesible balcony. As we were on the 1st floor, we can definitely hear the traffic, and usual london noise - vehicles and sirens. However, late in the evening the alarm of the car parked literally outside the hotel went on and on for about half an hour. At dawn, a man was heard shouting and woke us up. Overall, a very unrestful evening. Well done to the staff at during breakfast - they were a joy to meet early in the morning when we were not in the right frame of mind. Very polite, helpful and attentive. Breakfast was good as well. Reception was as expected and assisted with storing our luggage for a few hours post check-out time."

"The entire hotel was really clean. Was a very nice stay. Staff are very friendly and helpful. Lots of shops, restaurants and bars near by. Will stay again :)"

"Great London location! Close to the tube if needed but so close to everything that travel wasn’t an issue. Very pleasant staff and accommodations. "

"The staffs are very friendly and helpful. The location is perfect to go to the tourisitcs spots! The room has whatever we need although. Given there are many rooms in hotel, it happens that we need to wait in queue for the breakfast and the environment is bit noisy. other than that , the overall experience is wonderful."

"Great location"

"Room was nice and clean/ big, shower was good .. bed was a little hard but slept well . It was just the little things that was missing like hand towels (only one dressing grown) no bin liner and no sugar for tea and coffee so just the little things were missing. Little fridge was a nice surprise."

"Staff were phenomenal despite having issues with a faulty bed, moved us rooms with an upgrade and bought me flowers and a gift to apologise. After our wedding they left a special dessert in the room and on leaving personally addressed us. As well as this they allowed me to park my car on the forecourt. Exceptional x"

"Thin walls can hear talking in room next door. Also if at back of hotel restaurant in lane which got quiet about 10:30/11pm "

"Our room was clean and spacious. Had a very nice stay"