湖泊

关于拉维斯顿之家酒店的点评

3 out of 5
拉维斯顿之家酒店
182 North High Street, Musselburgh, Scotland

点评

8.8

超赞

10 分 - 超赞。152 条好评,共有 269 条点评" "
8 分 - 还可以。86 条好评,共有 269 条点评" "
6 分 - 一般。16 条好评,共有 269 条点评" "
4 分 - 很差。7 条好评,共有 269 条点评" "
2 分 - 糟糕。8 条好评,共有 269 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

Ko Ming,香港

满意:清洁度、员工和服务、客房舒适度
Recommended
Comfy and very clean. Good restaurant, but no formal reception.

10/10 超赞

Amanda

与配偶出行
满意:服务设施
Lovely overnight stay, breakfast was delicious & staff very friendly. Looking forward to coming back again in the future
2024 年 5 月入住 1 晚

4/10 很差

Marcus

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The place is okay, but there is an event space and a bar in the same house so both nights we had problems with noise, second night the bar had live music until mid-night...not fun. I talked with the manager and she said these are "function rooms", whatever it means. Second day towel set also came stained.
2024 年 5 月入住 2 晚

10/10 超赞

Frank

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unser Zimmer war ziemlich neu und gemütlich eingerichtet. Für unsere 2 Tage in Edinburgh war es ein super Startpunkt.
2024 年 4 月入住 2 晚

10/10 超赞

Jeremy

满意:清洁度、员工和服务、住宿条件和设施
Very warm welcome, nice and clean room and bathroom.
2024 年 4 月入住 3 晚

10/10 超赞

Margaret

与配偶出行
满意:住宿条件和设施,员工和服务
Liked - Friendly and efficient staff. Good breakfast and restaurant food. Nice Room. Overall excellent value for money Disliked - mattress uncomfortable - could feel springs Oversized coffee cups in bedroom - crazy!
2024 年 3 月入住 2 晚

10/10 超赞

Catherine

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is perfect. Bus stop for downtown Edinburgh is just up the street. A magnificent beach is across the street which you can access through small alleys between buildings. The staff are amazing and made us feel right at home. Shout out to Susan and Ewan!
2024 年 3 月入住 4 晚

8/10 还可以

alan

满意:清洁度、员工和服务、住宿条件和设施
Well positioned for getting to Portobello as bus stops outside. Very quiet in the night and a good breakfast in the morning.
2024 年 3 月入住 1 晚

10/10 超赞

Fay

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very friendly. Overall the experience was great
2024 年 3 月入住 1 晚

6/10 一般

Shaukat

商务旅客
满意:清洁度
不满意:住宿条件和设施,服务设施
Its basically rooms above a pub. Room was cold and very small. Checkout by 10am very inconvenient
2024 年 2 月入住 1 晚
Vikki 于 2024年03月2日 的回复
I am sorry you were not satisfied with your stay with us. It is stated that our check out time is 10am but I am very sorry you found this to be inconvenient. We do allow guests the option of a late checkout for a small fee.Hopefully we see you again.Many Thanks

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Vikki 于 2024年03月2日 的回复
Thank You! We are so pleased your enjoyed your stay.

10/10 超赞

Vicky

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall very good, lovely room, good value for money
2024 年 2 月入住 1 晚
Vikki 于 2024年03月2日 的回复
Hi Vicky,Thank you taking the time to leave a review.We are pleased that you enjoyed your stay with us/Many Thanks

2/10 糟糕

Darren

不满意:员工和服务
2024 年 2 月入住 1 晚
Vikki 于 2024年03月2日 的回复
Hi Darren,Thank you for taking the time to give us a rating.I am sorry you you weren't satisfied with your stay. If the issue is something you feel we can work on then please fell free to contact us with your feedback.Many Thanks

6/10 一般

Simone

2024 年 1 月入住 1 晚

10/10 超赞

John

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Business trip
Very well located for the job we were on. Food excellent. Service excellent very clean. STAFF EXCELLENT
2024 年 1 月入住 2 晚

8/10 还可以

Darren

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

2/10 糟糕

Caitlin

不满意:员工和服务,清洁度
2023 年 12 月入住 4 晚

8/10 还可以

Les

2023 年 12 月入住 1 晚

10/10 超赞

Kenneth

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved It !!
Room was small but beautifully finished, food was excellent , service spot on and hotel has secure on site parking. Good location for travelling into Edinburgh or for walking into Musselburgh with its good range of shops etc.
2023 年 12 月入住 2 晚
Vikki 于 2023年12月23日 的回复
Hi Kenneth,I would like to thank you for your lovely review. We are so happy that you enjoyed your stay with us. Hopefully we will welcome you back in the future.Many Thanks

10/10 超赞

Rosana

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place close to Edinburgh
Place was so cute and staff very nice. The room was a little bit cold because the radiator was not 🔥 much, the one in the toilet was warmer. If a travel for summer I will stay in. However, maybe not in a very cold days.
2023 年 12 月入住 1 晚
Vikki 于 2023年12月23日 的回复
Hi Rosana,Thank you for taking the time to leave such a lovely review. We do hope to see you again, perhaps in the summer months.Many Thanks

2/10 糟糕

Audur

The bed was terrible, so terrible that I would not sleep in it if they paid me. The room was clean and nice, but the bed was completely unusable.
2023 年 11 月入住 3 晚

10/10 超赞

Julie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely comfortable bed & room decorated to a high standard, there was a smell of paint so probably just been finished, shower was great, bathroom modern & very clean. All members of staff friendly, especially at breakfast as i am gluton free & our sever was helpful about the food & the area, all good would recommend.
2023 年 11 月入住 2 晚
Vikki 于 2023年12月23日 的回复
Hi Julie,Thank you so much for your lovely review. We are so glad you enjoyed your stay and we look forward to hopefully welcoming you back in the future.Many Thanks

6/10 一般

真实旅客

商务旅客
满意:员工和服务,清洁度
不满意:客房舒适度
Good service, but disappointing comfort
Too cold. Extremely noisy with music, yelling, running and knocking on doors till 2 am.
2023 年 11 月入住 2 晚
Dean 于 2023年11月12日 的回复
Thank you for your review, I am sorry to hear you had this experience, it is hard to see what date you stayed as you have posted anon to see why this has happened.

10/10 超赞

Pamela

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente propiedad, la estación de Bus está a unos cuantos pasos de la propiedad. El establecimiento es bastante acogedor, el personal muy servicial y amable, el Servicio de bar es amplio. Mi única observación sería apliar el horario de alimentos.
2023 年 10 月入住 4 晚
Nadine 于 2023年11月1日 的回复
Gracias por su reseña, apreciamos los encantadores comentarios y nos alegra que haya disfrutado su día. No estoy seguro de a qué te refieres con el horario de comidas. Nuestro horario de cocina se puede consultar en la página web. Espero que hayas tenido un buen viaje de regreso a casa.

6/10 一般

Richard

与配偶出行
满意:员工和服务
Well placed for buses into Edinburgh, some good restaurants nearby. Musselburgh is a nice town and there are some interesting walks.
2023 年 10 月入住 4 晚
Nadine 于 2023年10月29日 的回复
Thank you for your review, we are glad you enjoyed staying with us and got to enjoy the town of Musselburgh. See you again soon

2/10 糟糕

真实旅客

商务旅客
不满意:客房舒适度,清洁度
Disappointing
Unfortunately we chose a night where there was a very loud function in the hotel and there was thudding music until midnight and screaming children running up and down stairs. The shower had hair in. Alas when we arrived there’s no check in desk and had to wait a while for someone to give us keys.
2023 年 10 月入住 1 晚
Nadine 于 2023年10月29日 的回复
Thank you for your review, we do have functions most weekends, sorry this wasnt pleasant for you. I am not able to check when you stayed as you have left an anon review but be assured I will be bringing this up with the house keeping team. We dont have a reception, we do ask all customers to go to the bar area and have a sign up at the front door requesting this

6/10 一般

Caroline

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was easy to find and parking was good, plenty of space. Had to check in at the bar which was nit problem (arrived around 7.30pm for check in, bingo game ongoing, but no problem. We were giving the key at the bar and told where our room was. However, really really strong smell of fish in the bar area- assumed that someone had a bar meal there that was fish. Upon entering our room - noticed the same smell of fish. Immediately open both bedroom windows. We had to sleep with these windows open as the smell was still present if we closed them. We had the king size room to give us extra space - bedroom was clean but bedside lights a bit dusty. Bathroom good size, great shore and plenty of towels and shampoo, soap and shower gel was supplied. Loads of nice hot water in the morning for showers (quite often unless you get showered really early there is insufficient hot water), this was NOT the case here. Bed, a little soft for me, pillows a bit too firm, but everyone is different. Breakfast fantastic. Really nice breakfast staff- really friendly! Good choice if menu - both continental and cooked. Would have given an excellent review, if it was not for the strong fish smell.
Nadine 于 2023年10月29日 的回复
Thank you for your review, we are happy you enjoyed your stay with us. I have noted your comment about the lamps and will ensure the house keeping team get onto this. I will also pass on comments to the staff on duty on your stay. I am sorry you had a fish smell, no one else has mentioned it on the day, we do apologies for this, there is a fish market at the back of the car garage across the road this is the only thing I can think off as the room you stayed in looks over there.

10/10 超赞

Sheila

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cannot fault this lovely wee hotel. Friendly, efficient staff. Great deal for 3 course lunch. Comfortable beds, great shower & plenty of tea/coffee/milk in room. Only stayed one night as attending an event locally but would definitely stay longer next time.
2023 年 10 月入住 1 晚
Nadine 于 2023年10月15日 的回复
Thank you for your 5/5 review, we are glad we made your stay great. I will pass on all comments to staff. And next time you come please stay for longer Thanks

8/10 还可以

Jennifer

满意:清洁度、员工和服务、住宿条件和设施
We both enjoyed our stay, staff were very friendly helpful and welcoming. The only thing i didnt like was the fire exit sign in the bedroom, unfortunately I personally like a dark room. But I understand for health and safety the reason why its there. We will be looking into a break at the start on next year, so will look forward to returning to stay.
2023 年 10 月入住 4 晚
Nadine 于 2023年10月11日 的回复
Thank you for your review, we are glad you enjoyed your stay with us and we do look forward to having you visit us againThanks

10/10 超赞

Tiffany

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Hotel is conveniently located for travelling up to Edinburgh. The rooms are well appointed and comfortable. Excellent shower and bathroom. Food is good and excellent value for money. Will definitely book again when visiting family.
2023 年 9 月入住 3 晚
Nadine 于 2023年10月1日 的回复
Thank you Tiffany for your comments, I will pass on to staff members. We do pride ourself on the rooms, the decor is beautiful and we are delighted you got to visit. We are in an ideal location as you mention, we hope to see you on your travels soon

10/10 超赞

Mikko

2023 年 9 月入住 1 晚
Nadine 于 2023年09月27日 的回复
Thank you for your score, we appreciate you leaving us one and we are delighted to her you enjoyed your stay with us. We hope to see you again soon

10/10 超赞

sharon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice rooms, every member of staff is friendly and helpful, and the breakfast is amazing
2023 年 9 月入住 1 晚
Nadine 于 2023年10月1日 的回复
Thank you for your review on your stay, we are glad to hear you enjoyed yourself. I will pass on your comments to all staff working. We hope to see you back soon

10/10 超赞

Andrew

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Nadine 于 2023年09月25日 的回复
Thank you for your review Andrew, we are glad you enjoyed your stay and hope to see you back again soon

10/10 超赞

DAVID

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved staying here for two nights. The restaurant was good and reasonably priced and the hot breakfast served in the morning was also good. Room was small, but adequate for our needs and was clean and updated. Close to the Fisherow Harbor beach, grocery store and petrol across the street, close to shops and bus stop right out front.
2023 年 9 月入住 2 晚
Nadine 于 2023年09月24日 的回复
Thank you David for the 5/5 review we are glad you enjoyed your stay and I will pass on all comments to the staff. We are in a great location of Musselburgh for getting into Edinburgh or even just a small walk along the beach front. We hope to see you again soon

10/10 超赞

Patrick,Houston

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was looking for a convenient place to stay before flying out of Edinburgh and decided on Musselburgh. (Edinburgh is great but costly, and can be difficult to park). Anyway, Ravelston House offers a comfortable and modern room, on-site parking, a good bar and restaurant, and a friendly, efficient staff. Home run. My drive to the airport should be less than 30 minutes on Saturday morning.
2023 年 9 月入住 1 晚
Nadine 于 2023年09月19日 的回复
Thank you for your review, we are glad you enjoyed your stay with us. we have on site parking and something for everyone. We hope you had a safe journey home and possibly see you again when visiting Scotland

10/10 超赞

Robert

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The accommodation was very nice and priced accordingly. The easy access to the restaurant and bar made the late check in a breeze to get a feed and drinks.
2023 年 9 月入住 1 晚
Nadine 于 2023年09月19日 的回复
Thank you for your review, we are delighted you enjoyed your stay with us. We are happy to hear you were able to enjoy our restaurant and bar area. We hope to see you back again soon

10/10 超赞

Amanda

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A lovely stay
This is a lovely small hotel in Musselburgh. We had an overnight stay where everything was excellent. All staff were friendly, helpful and welcoming. We had a super breakfast included in the room price with a great choice. We also had a lovely two course evening meal and a few drinks in the bar. The room was clean and modern. Staff to be commended for being so lovely.
2023 年 9 月入住 1 晚
Nadine 于 2023年09月15日 的回复
Thank you for a lovely review, the staff will be delighted to hear they made your visit. I will pass on all comments, we do pride ourselves on our service. We hope to see you back soon for another visit

8/10 还可以

Anne

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Nadine 于 2023年09月12日 的回复
Thank you Anne for your review, we hope to see you back again soon

10/10 超赞

Tami

与配偶出行
满意:服务设施
Really nice quiet place to stay, they don’t let you check in early but the staff was wonderful and the continental breakfast was perfect. A quick bus ride to get to the Royal Mile and lots of buses available. Highly recommend staying here.
2023 年 9 月入住 2 晚
Nadine 于 2023年09月10日 的回复
Thank you for the lovely review, we are glad you enjoyed your stay with us and hope to see you back in the future

10/10 超赞

David

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Good
Very good. Nicely decorated and excellent bathroom. Would stay again
2023 年 8 月入住 1 晚
Nadine 于 2023年09月3日 的回复
Thank you for your review, we are delighted you enjoyed your stay, see you again soon

2/10 糟糕

Chris

商务旅客
不满意:员工和服务
1970’s Throughback eeek!
Hotel that is stuck in the past, kitchen closes at 7.45, get told to go down road to get takeaway then told I cant eat it on hotel grounds, breakfast doesnt start until 8, chef is too lazy to butter the toast for egg on toast, no receipt provided, no replacement toiletries, just awful, but not cheap either.
2023 年 8 月入住 2 晚
Dean 于 2023年09月1日 的回复
Thank you for taking the time to leave us a review. Unsure what is meant by the hotel is stuck in the past, as our hotel has been renovated recently as can be seen by our photos. Last orders for the kitchen is 7.45pm Sun- Thurs and 1 hour later on the weekends. The information is available on our website and in the bedroom information in the rooms. You would have been more than welcome to bring takeaway food into your bedroom but aren't allowed to eat it in public areas. Yes our breakfast does start at 8am although continental can be available earlier on request. I believe the issue with the butter may have been a misunderstanding as the server thought you had requested butter on the side. If you would let us know what receipt you would like we can certainly get that sent to you, although this could have been requested at anytime during your stay. We do have housekeeping servicing the rooms 7 days a week. Apologies if your toiletries were not replenished, if you had brought this to our attention we would have replaced them for you. Sorry you didn't feel you received value for money. If we can be of any further assistance please do not hesitate to get in touch.Thanks

10/10 超赞

verda

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent stay. Check in first class
2023 年 8 月入住 2 晚
Nadine 于 2023年08月29日 的回复
Thank you for your review, we are glad you enjoyed your stay with us and we hope to see you back again soon

8/10 还可以

Alessio

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tutto ok, ma non molto chiaro
Stanza pulita e molto carina, non molto chiaro come effettuare check-in non essendoci una vera reception. Colazione eccellente e tipica.
2023 年 8 月入住 1 晚
Nadine 于 2023年08月28日 的回复
Grazie per la tua recensione, siamo lieti di sapere che ti è piaciuto il tuo soggiorno con noi. Farò sapere allo staff che ti è piaciuta la tua visita. Ci siamo registrati affermando che il check-in si effettua al bar. Viaggia sicuro verso casaGrazieNadine

10/10 超赞

Laura

2023 年 8 月入住 1 晚
Nadine 于 2023年08月28日 的回复
Thank you for your review, we are glad you enjoyed your stay with us and we hope to see you again soon

8/10 还可以

Neil

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was good. Reasonable size. Shower a bit small and awkward. No air conditioning so had to leave window open so was awakened a few times with coming and goings plus noise from road. Breakfasts were very good. Check out at ten is a bit early as they serve breakfast until 11.
2023 年 8 月入住 1 晚
Nadine 于 2023年08月22日 的回复
Thank you for your review. I am happy to hear you enjoyed your stay, you were staying in our standard double room so the ensuite is smaller. when booking again perhaps opt for the delux double room. We dont have air conditioning in any of our rooms. Glad to hear you enjoyed breakfast, breakfast is served until 11.30am for customers not staying with us also. Check out is 10am to ensure the house keeper has enough time to clean all 7 rooms before our new guests check in, I hope that helps explain the timinngs.

10/10 超赞

Shlomo

2023 年 8 月入住 2 晚
Nadine 于 2023年08月22日 的回复
Thank you for your review, we are glad you enjoyed your stay with us and we hope to see you again soon

8/10 还可以

phiip

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
tbc
2023 年 8 月入住 4 晚
Nadine 于 2023年09月3日 的回复
Thank you for your review

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabulous. Second time we've syayed and will stay again.
2023 年 8 月入住 4 晚
Nadine 于 2023年08月21日 的回复
Thank you for your review, we are delighted you are returning customers and we hope to see you again soon

10/10 超赞

Giorgia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful place. Strategic to visit Edinburgh, thanks to the bus. On the sea. Lovely people work there. I'll miss them!
2023 年 8 月入住 2 晚
Nadine 于 2023年08月6日 的回复
Thank you for your review, we are delighted you enjoyed your visit and I will be sure to send this to all staff. We hope to see you againThanks

10/10 超赞

Colin

2023 年 8 月入住 1 晚
Nadine 于 2023年08月6日 的回复
Thank you for your feedback, we are glad you enjoyed your stay and we hope to see you again soon