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关于苏格兰人酒店的点评

4 out of 5
苏格兰人酒店
20 North Bridge, Edinburgh, Scotland

点评

9.2

非常棒

10 分 - 超赞。702 条好评，共有 1005 条点评" "
8 分 - 还可以。196 条好评，共有 1005 条点评" "
6 分 - 一般。72 条好评，共有 1005 条点评" "
4 分 - 很差。16 条好评，共有 1005 条点评" "
2 分 - 糟糕。19 条好评，共有 1005 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

Wei Hsin

与家人出行
满意：员工和服务，清洁度
The heater was not working in the first day, under -2 temperature in the winter. The staff should test the facilities in advance, considering such a classic, high-end, quality hotel.
2024 年 1 月入住 2 晚
Yours sincerely, Jan Coskun General Manager 于 2024年02月1日 的回复
Dear Guest,Thank you for taking the time to share your feedback. I sincerely apologize for the issues you experienced as it is not a reflection of our usual standards nor what we aim for. I have reviewed your feedback with the team and we will use it to improve our services.Thank you again for your time and feedback.

10/10 超赞

XIAO HONG

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 10 月入住 1 晚
Jan Coskun, General Manager 于 2023年11月8日 的回复
Dear Xiao,Thank you for your positive review, we hope to see you again soon.Haste Ye Back!Kind Regards,

10/10 超赞

SZE WAI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很好，用心的一家酒店
因為參加了4日tour, 所以分別住了兩次這間酒店 第一次是住在8樓，閣樓有兩層，比較舊但有特色，都很舒適滿意 第二次是住在5樓，是得新的裝修，設備很好，十分舒適 而且酒店是用GHD的風筒，第二次房間還有GHD的直髮夾，很好用 酒店房有兩個迷李whiskey welcome drink 每日都有報紙在門口 酒店位置好，就在north bridge,到舊城，prince street ，都很方便 Check in check out 都很快 兩次住宿體驗都非常好，如再去旅行，都會入住
2019 年 11 月入住 1 晚
Divyang Rathod - Duty Manager 于 2019年11月23日 的回复
Thank you for your kind review! I am glad you had the chance to experience both our newly renovated rooms and one that is still traditional. We all hope to welcome you back in the future.

10/10 超赞

Sze wai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點很方便，舒適
2019 年 11 月入住 2 晚
Divyang Rathod - Duty Manager 于 2019年11月22日 的回复
Thank you for your kind review. I hope you will return again in the future.

10/10 超赞

Yiwen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
舒适方便
一家有着200年历史的酒店，房间结构特别，每间房都有着不同的苏格兰格子尼窗帘和床头，绝对苏格兰风格，还有两瓶小威斯忌免费赠饮，大堂有免费水，果汁，热巧克力和苹果提供给住房客，地理位置绝对优势，后门出去对面就是火车站，对我们赶火车的来说太方便了，前门出去就是北桥，一路都是商店餐馆，去王子街，任何地点都很近，步行都可以到达，值得推荐，就是价格稍贵。
2019 年 6 月入住 1 晚
NCranston 于 2019年06月29日 的回复
Good Evening, Thankyou very much for your 10 star reveiw. I am delighted you enjoyed your stay with us at The Scotsman hotel, and found our building and location perfect. We hope to welcome you back again soon. Kindest regards, Nick Cranston Duty Manager

10/10 超赞

Wai Kwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 2 晚
Hotel Reception 于 2019年04月17日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Wing Tong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing hotel
Staffs were friendly and helpful. Bedroom was very comfortable and we got our room upgrade.. Excellent location in the city and near to railway station. Renovation in progress caused a bit inconvenience.
2019 年 2 月入住 2 晚

6/10 一般

Christine

与配偶出行
满意：员工和服务
The hotel can be beautiful and is n a great location. The staff was very friendly and helpful. The rooms are big which is very nice. However, the rugs ned to be cleaned. Secondly, our room smelled damp and musty. The final negative rating is they put us in a room under the kitchen. We heard rolling carts and banging pots and pans throughout the night. When we asked about the noise this is what we were told. They mentioned it to the kitchen staff and it was semi quiet for a half hour. They need to work on some things
2024 年 5 月入住 2 晚

8/10 还可以

Deanna，St Cloud

与家人出行
满意：服务设施
The staff was friendly and helpful. Construction surrounding the hotel resulted in water damage/leaks requiring multiple stinky buckets just outside our door for the entire stay. It was difficult to enter/exit the room without getting wet, especially when carrying luggage. Some maintenance (broken switch) in room, but the maintenance staff was pleasant and resolved the issue within a day. Room was large.
2024 年 5 月入住 3 晚

10/10 超赞

Katherine，Saint Louis

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 10 晚

10/10 超赞

Michael，Columbus

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Walkable to all major attractions
2024 年 5 月入住 3 晚
GM 于 2024年05月23日 的回复
Dear Michael,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us overall and I hope we can welcome you again in the near future.Haste Ye Back!Kind Regards,Jan CoskunGeneral Manager

8/10 还可以

Jennifer

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the property and rooms except the 2 days out room wasn’t cleaned and had to call down to get sugar and toilet paper
2024 年 5 月入住 7 晚
GM 于 2024年05月24日 的回复
Dear Jennifer,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us and I hope that we can welcome you again sometime soon. Please also note your feedback is being taken on board so we may improve going forwardHaste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

Selena

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love everything about it!
2024 年 5 月入住 3 晚
GM 于 2024年05月23日 的回复
Dear Selena,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us overall and I hope we can welcome you again in the near future.Haste Ye Back!Kind Regards,Jan CoskunGeneral Manager

10/10 超赞

Heather

满意：清洁度、员工和服务、住宿条件和设施
Property and room were amazing! Great location close to everything and all staff that we encountered were more than helpful! Would definitely recommend and stay again!
2024 年 5 月入住 2 晚
GM 于 2024年05月23日 的回复
Dear Heather,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us overall and I hope we can welcome you again in the near future.Haste Ye Back!Kind Regards,Jan CoskunGeneral Manager

10/10 超赞

Denise，Bragg Creek

满意：清洁度、员工和服务、住宿条件和设施
Lovely hotel. Very helpful staff.
2024 年 5 月入住 2 晚
GM 于 2024年05月23日 的回复
Dear Denise,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us overall and I hope we can welcome you again in the near future.Haste Ye Back!Kind Regards,Jan CoskunGeneral Manager

10/10 超赞

Elaine

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place is marvellous. Would recommend. I would have liked to know more about any ghosts in the property, but to be fair, I didn’t ask anyone who works there. Breakfast was delightful, lovely room. Great amenities. Lovely staff. Just a great place to stay.
2024 年 5 月入住 1 晚
GM 于 2024年05月23日 的回复
Dear Elain,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us overall and I hope we can welcome you again in the near future.Haste Ye Back!Kind Regards,Jan CoskunGeneral Manager

10/10 超赞

Susana

满意：清洁度、员工和服务、住宿条件和设施
This hotel was beautiful and the staff was excellent! The only thing that was a little inconvenient was the parking but it wasn’t too terrible.
2024 年 5 月入住 2 晚
Jan Coskun General Manager 于 2024年05月12日 的回复
Dear Susana, Thank you for your feedback. Excellent to hear your stay met your expectations! The team at The Scotsman look forward to seeing you again on your next visit. Haste ye Back!

2/10 糟糕

sharad，Brookline

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were Very disappointed with stay and room - room has a brick wall in window and very dark and musty air even though we booked a 400 dollar room. I don’t recommend anyone stay here. Maintenance person confirmed no WiFi works in an entire area of hotel ever. Beds were not changed to twin either after confirming to do. Worst service. Seems to be penalized for booking thru Expedia as others who paid same got better rooms. Area around the hotel is also a mess.
2024 年 5 月入住 1 晚
Jan Coskun General Manager 于 2024年05月12日 的回复
Dear Sharad, Sorry you faced some challenges during your recent stay. The feedback you provided is uncommon amongst our guests and has been has been noted. Standards and consisitency are always at the forefront of The Scotsman and it appears have not been met on this occassion. Please do contact me directly at the hotel should you wish to discuss further your stay.Kind regards Jan Coskun

10/10 超赞

Jane

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely stay
2024 年 4 月入住 2 晚
Jan Coskun - General Manager 于 2024年05月8日 的回复
Dear Jane, Thank you for you review. The team are glad you enjoyed your stay. Hopefully, we will see you on your next visit to Edinburgh Kind regardsThe Management Team

10/10 超赞

Rebecca

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Right in the heart of the city. Beautiful hotel, great location. A bit of construction in the area but did not affected the stay. Parking not available at the hotel but the hotel staff provided a place very easy, reliable and near the hotel. Hotel restaurant had delicious food. Overall very happy with my stay.
2024 年 5 月入住 3 晚
Jan Coskun - General Manager 于 2024年05月8日 的回复
Dear Rebecca, Thank you for your kind review. Construction surrounding the hotel being finished soon should aide parking for our guests. We are delighted you enjoyed The Grand Cafe and the hotel facilities.We do hope to welcome you back to The Scotsman in the future. Kind regards The Management Team

8/10 还可以

Robert D

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location surrounded by construction. Not clear where to drop bags. Dining good. Excellent location near Royal Mile.
2024 年 4 月入住 3 晚
Jan Coskun - General Manager 于 2024年05月8日 的回复
Dear Robert, Thank you for your feedback. Good to hear you enjoyed the dining experience at the hotel and the location. Construction surrounding the hotel will hopefully be complete soon. Well noted concerning the luggage drop off point. Your point has been relayed onto the concierge team. We look forward to welcoming you back to the hotel in the near future. Kind regards The Management Team

10/10 超赞

Robert

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location for those to enjoy Edinburgh by train or foot. Great staff who helped with laundry, reservations and more. Quiet room. Good blacklit drapes. Love having drinks and supper down at the restaurant.
2024 年 4 月入住 3 晚
GM 于 2024年05月5日 的回复
Dear Robert,Thank you for your positive review. I'm glad to read that you have enjoyed your stay overall. I hope we can welcome you again soon.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

SHEILA

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Scotsman was right across the street from the train station making it easy for two with women with a lot of luggage. The hotel was clean and the rooms were spacious. The food was delicious and was available until late morning. The staff was amazing, and the concierge even walked us to the train station to help us find the right train to our next destination.
2024 年 4 月入住 2 晚
GM 于 2024年05月2日 的回复
Dear Sheila,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay overall and I hope we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

NAO

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
スタッフの皆さんはとても親切でフレンドリーでとても気持ちが良く滞在出来ました。 外見は歴史を感じることができ、お部屋もリノベーションされており、明るくとても清潔でした。 エディンバラに行く際はまた必ず泊まろうと思います。
2024 年 4 月入住 1 晚
GM 于 2024年05月2日 的回复
Dear Nao,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay overall and I hope we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

Rubana

2024 年 4 月入住 2 晚
GM 于 2024年05月24日 的回复
Dear Rubana,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us and I hope that we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

Ryan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay at the Scotsman. Perfectly located next to the Old Town, and small walking distance to the New Town. Highly recommended.
2024 年 4 月入住 2 晚
GM 于 2024年05月1日 的回复
Dear Ryan,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again sometime soon.Kind Regards,Jan CoskunGeneral Manager

10/10 超赞

Catherine

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
GM 于 2024年05月1日 的回复
Dear Catherine,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again sometime soon.Kind Regards,Jan CoskunGeneral Manager

10/10 超赞

Donald

Great staff
2024 年 4 月入住 2 晚
GM 于 2024年05月1日 的回复
Dear Donald.Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again sometime soon.Kind Regards,Jan CoskunGeneral Manager

10/10 超赞

Georgette，Orlando

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful
2024 年 4 月入住 1 晚
GM 于 2024年05月1日 的回复
Dear Georgette.Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again sometime soon.Kind Regards,Jan CoskunGeneral Manager

8/10 还可以

Ria

满意：服务设施
.
2024 年 4 月入住 3 晚
Reception Manager 于 2024年04月29日 的回复
Dear Ria, Good to hear you enjoyed your stay at The Scotsman! We hope to welcome you back in the near future! The Management Team

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful building, very central to the city with friendly and welcoming staff.
2024 年 4 月入住 2 晚
Reception Manager 于 2024年04月29日 的回复
Dear Michael,Great to hear you enjoyed your stay at The Scotsman! We look forward to welcoming you back in the near future. Kind regards The Management Team

10/10 超赞

Mary

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a very stylish hotel with a lovely paneled room with a minibar! Lots to do in this area, and great staff who were helpful with dinner recommendations and best places to shop!
2024 年 4 月入住 1 晚
GM 于 2024年04月28日 的回复
Dear Mary,Thank you for your positive review. I'm glad to read that you have enjoyed your time with us and I hope we can welcome you again in the future.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

6/10 一般

Kristin

Great location just off the Royal Mile. Bed was comfy and bathroom was modern and clean. But the service was just average. I was checked into an occupied room and didn't get much of an apology. Carpet and upholstery on the chair and bench in the room were dirty and stained. Service in the Grand Cafe was poor. Breakfast service staff were lovely and free breakfast was nice. Overall a bit disappointed and I won't be back. Not worth the price.
2024 年 4 月入住 7 晚
Reception Manager 于 2024年04月27日 的回复
Dear Ms Bower, Thank you for your feedback. We always appreciate our guests views good or bad so we can improve our service. Mistakes do happen in hotels and the team at Reception have been briefed on how to resolve such errors in the future. Furthermmore, Housekeeping have been informed to look at the room you stayed in condition. Feedback has also been provided to The Grand Cafe and the Breakfast Team. Hopefully we do get the opportunity to welcome you back to The Scotsman. Kind regardsThe Management Team

6/10 一般

Carole

团体旅客
Very basic room, not in the least like the twin room expected from your website. Hot buffet breakfast very unappealing with tray of fried eggs hard and rubbery. Scrambled eggs a slightly sweet taste All told very disappointed in our stay. Certainly not worth the £300 plus . Expect more than this.
2024 年 4 月入住 1 晚
GM 于 2024年04月27日 的回复
Dear Carole,Thank you for your review. We appreciate this crucial feedback so that we may do right by our future guests.I hope we have the chance to welcome you again.KInd Regards,Jan CoskunGeneral Manager

8/10 还可以

Andrew

满意：清洁度、员工和服务、住宿条件和设施
Very nice people and convenient. Public spaces were not optimal, but rooms were great.
2024 年 4 月入住 2 晚
GM 于 2024年04月26日 的回复
Dear Andrew,Thank you for your review. I'm glad to see that you have enjoyed your stay overall and I hope we can welcome you again. Please also rest assured that we have made note of your comment regarding the public and will be looking to improve this for future.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

Christopher

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location and beautiful building, great service and free scotch. Super!
2024 年 4 月入住 1 晚
GM 于 2024年04月21日 的回复
Dear Christopher,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

Vivienne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 4 晚
GM 于 2024年04月21日 的回复
Dear Vivienne,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

Nicola

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent locations for the train station, the Royal mile and the old quarter. Lovely hotel.
2024 年 4 月入住 2 晚
GM 于 2024年04月21日 的回复
Dear Nicola,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

Gavin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel but access with construction is very difficult
2024 年 3 月入住 4 晚
Jan Coskun General Manager 于 2024年04月9日 的回复
Dear Gavin,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.Haste Ye Back!

8/10 还可以

Carina

与家人出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Om personalen varit vänligare och mer hjälpsam skulle jag ge toppbetyg, men det allmänna bemötandet drar ner betyget avsevärt. Oredan vid frukosten (kaffemaskiner som behövde rengöras vilket personalen ignorerade) samt avsaknaden av något så elementärt som ost bör också nämnas. Att sedan bli inträngd i ett hörn i hissen när personal pressade sig på med en brickvagn, och ytterligare en anställd klämde sig in på nästa våning är inte gott bemötande av hotellgäster.
2024 年 4 月入住 3 晚
Jan Coskun General Manager 于 2024年04月9日 的回复
Dear Carina,Thank you for your review. I apologise for the inconveniences that you have addressed in your writing, and the issues you've raised will be looked into so that we may do right by our future guests.I hope that we have the chance to welcome you again in the future.Warm Regards,

10/10 超赞

ARIADNA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es un hotel hermoso que te hace sentir la vibra de Edimburgo definitivamente regresaría, es espectacular
2024 年 4 月入住 1 晚
Jan Coskun General Manager 于 2024年04月9日 的回复
Dear Ariadna,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.Haste Ye Back!

10/10 超赞

Susan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent. Beautiful hotel and spacious room. Location is perfect for walking around town. Please be aware that parking is off site and about a 10 minute walk from the property. It was a little challenging for us to find the parking.
2024 年 3 月入住 1 晚
Jan Coskun General Manager 于 2024年04月9日 的回复
Dear Susan,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.We will look into the parking instructions being clearer for our future guests.Haste Ye Back!

10/10 超赞

Justin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Jan Coskun General Manager 于 2024年04月9日 的回复
Dear Justin,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.Haste Ye Back!

10/10 超赞

Sheung Yung，Hong Kong

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location
2024 年 1 月入住 4 晚
Jan Coskun - General Manager 于 2024年04月1日 的回复
Dear Sheung Yung,Thank you for your review. I'm glad you enjoyed your stay and please come again soon!Kindest Regards,

10/10 超赞

Claire Louise

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Jan Coskun, General Manager 于 2024年04月6日 的回复
Dear Claire Louise,Thank you for your positive review. I'm glad you have enjoyed your time with us and I hope we can welcome you again soon.Haste Ye Back!Kindest Regards,

10/10 超赞

Daryl Ann

2024 年 3 月入住 3 晚
GM 于 2024年04月21日 的回复
Dear Daryl Ann,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 超赞

Donald

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a great hotel. Centrally located. Across the street from Waverly Station and you can walk to most anything in the city. Staff was very nice and the rooms and common areas were kept clean. The restaurant had a good selection of classic Scottish fare and reasonably priced.
2024 年 3 月入住 6 晚
Jan Coskun - General Manager 于 2024年04月1日 的回复
Dear Donald,Thank you for you positive review. I'm pleased to see that you've enjoyed your stay with us, and I hope we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,

10/10 超赞

Henry

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Absolutely fantastic
2024 年 3 月入住 1 晚
Jan Coskun - General Manager 于 2024年03月30日 的回复
Dear Henry,Thank you for your positive review. I'm glad to see you have enjoyed your time with us and I hope we can welcome you again in the future.Haste Ye Back!

10/10 超赞

Charlotte

满意：清洁度、员工和服务、住宿条件和设施
I came to Scotland to celebrate my 50th birthday and when the front desk found out they sent chocolates to our room and a bottle of champagne! They made my week and my birthday so very special and we will for sure stay here again!
2024 年 3 月入住 6 晚
Jan Coskun - General Manager 于 2024年03月30日 的回复
Dear Charlotte,Thank you for your positive review. I'm pleased to read that we managed to make your special day all the more memorable. I hope we have the chance to welcome you again soon.Haste Ye Back!

10/10 超赞

Becky

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful old hotel. Staff was very professional and attentive. Our suite was gorgeous. Beautiful views. Spacious.
2024 年 3 月入住 3 晚
Jan Coskun - General Manager 于 2024年03月27日 的回复
Dear Becky,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us and I hope that we can welcome you again sometime soon.Kindest Regards,