Had read on previous reviews that people had experienced a lot of noise so was a little dubious about our stay. We arrived and greeted by Alex who was incredibly friendly, polite and professional. After being shown to our apartment I noticed the oven/grill had been left on. Called Alex and she came straight away. We wasn’t planning to use it so turned off at the mains simply put it was just a little old and the buttons a little loose but maintenance were called and sorted it straight away. All rooms were spotlessly clean, extra towels and blankets available above the wardrobe and toilet amenities replaced daily. A few things just made it a little tired, for example the toilet roll holder was loose from the wall, shower head wasn’t height adjustable as it’d worn from use and kitchen facilities were worn and sofas had little comfort to them. But you know what, you don’t stay in an apart hotel for the toilet roll holder! It was clean, safe and warm. Yes you had noise from the bars downstairs but you’re in the city centre, expect it! It was no more noise than what I have in my own home. Would stay again.