「we have stayed at this location twice this year because it's within a 15 minute drive to Edmonton's Cross Cancer centre. The first time was excellent, this time was interesting. We stayed in room 223 where the microwave door could not be opened completely due to a backsplash, surely whomever installed the microwave would have noticed that the backsplash was impeding the microwave door from opening properly.
We mentioned this to the front desk they seemed to be aware but I doubt they will be...
「the reception lady was so nice, and the gentleman as well. Sorry I forgot to ask their names, but it was a great stay experience at this hotel.
And they even let me a late check out. I am really appreciate this great help after a long drive from Toronto.」