Crestview Emerald Coast Zoo Hotels

"Ocean was barely visible from our room 326. Room was so clean and smelled clean also. Breakfast was nice and pool was very clean. Staff were great and so polite "

"we came here for honeymoon was great. It was. It was a little cold some days, but it was still very nice. We were disappointed that the pool bar wasn’t open. That’s the main reason why we booked this hotel must’ve the stuff around was closed because of seasonal, but overall we enjoyed the pool with the waterfall, even though it was freezing. It was quiet rather than the heated pool was very busy with families."

"New suites at an established resort. Staff was very courteous and room was amazing. Highly recommend staying here if you want convenient access to the harbor and restaurants."

"Dear Hotel Management, I am writing to share my disappointing experience during my recent 4-night stay at your property. Firstly, housekeeping service was not provided even once during my entire stay. I reported this to the front desk, but the staff member I interacted with was quite rude and unhelpful. This was particularly frustrating as we noticed that other rooms were being serviced regularly. Secondly, upon check-in, the room was not properly prepared. Both the shower gel and shampoo were empty. When I called the front desk while I was in the shower, no one responded for about 15 minutes, forcing me to get dressed and go to the front desk myself to collect the items. Additionally, we had to repeatedly visit the front desk to request fresh towels throughout our stay, which was highly inconvenient. The cleanliness standards were also concerning. The trash was never cleared from our room. When I raised this at the front desk, the same staff member handed me a trash bag without a liner and asked me to dispose of the trash myself, which was very unprofessional. Finally, I was informed that housekeeping services are chargeable upon request. This was quite surprising and disappointing, especially as I have been a Hilton member for over 5 years and have never encountered such a policy before."

"Very spacious and quiet "

"Quick easy process was able to get in earlier then check in which was amazing! Had all the essentials body wash, shampoo, conditioner, hand wash, and lotion. Plenty of towels and wash clothes. Beds were pretty comfortable as well. Walls are pretty thin though and doors slam easily. "

"Location was close to many restaurants in walking distance. "

"Yes "

"It was very comfortable and nice"