预订托马斯酒庄酒店宾馆住宿限时优惠

“Ayanna the lady at the front desk was wonderful. She helped to solve an early issue which could have made the trip not as memorable.”

“好”

“Giving this “hotel” a three star review because the beach was very nice, warm, and clean of sea weed. The “hotel” was extremely run down. They call themselves a resort, but offer nothing besides a room and a small restaurant. It was clear that they cater to cruise ship traffic. When the cruise ships are not in port they scale back their staff and recreation to the bone. See picture of our “ocean front” room attached to the review. Come for the beach … stay somewhere else.”

“Front desk staff was rude, spotted big cockroaches around the property, vending machine was out of order, additional surcharges for daily house keeping, rarely any complementary refreshments available. This property is falsely advertised we learned that it is not a hotel resort it’s private owned timeshare’s upon checking in for my accommodation booking for queen size studio suite room with ocean view balcony as we received our room the balcony did not have ocean view it was a city view instead……

“The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

“Ok”

“The pool bar and penthouse had amazing views!”

“great staff”

“Room was not clean. Mold on ceiling in shower. Staff wa hit or moss”

“was very disappointed with this resort. The food and service were terrible, and there were very few kid-friendly options. There wasn’t much to do for families, and there were no real activities to keep children entertained. Many of the scheduled activities were canceled, making the experience even more disappointing. The prices at the on-site restaurants and shops were also extremely expensive, and an 18% service charge was automatically added to purchases, which made everything cost even……

“Customer Service was horrific.”

“great location. eat at smoking rooster right across the street”

“Love the amazing service...the sea the room and the way we could get to different parts of the property like the Westin....but Buoy Haus is just the perfect escape, serenity, beauty, relaxation and the water...”

“This place has not been updated in years. -Nothing was open in the hotel. No restaurant, no bar, even the pay on your own snack bar had absolutely nothing, not even a water. No airport shuttles as advertised. -I would never recommend staying here. Not even if it was free. -The cost of the taxi to the airport is the same price as if you were on the other side of the island. -Ocean front room I rented has a major road in front of the ocean. Loud all night”

“Awful place only stay if your are desperate and no other options. Didn't stay left and went to another hotel.”

“Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!”

“Room was great! The resort and the beach were incredible. I definitely recommend staying here as I am also planning on coming back!”

“Ideal location.”

“Location to pool was good. Pool wasn’t very clean”

“Our experience at the Secret Harbour Beach Resort was fantastic. It was a beautiful property with great ocean views and a very friendly staff. We will be back!”