Rochester Fair and Expo Center Hotels

"With the new renovation to the property, this room had water damage in the shower. It looked just awful. It should have been an easy fix. Plus they stopped offering breakfast even though it was advised."

"The thermostat wasn’t working so it was cold but other than that, it was a good space."

"Parking was safe and easy. Breakfast was delicious, but it was hard to really get enjoy the atmosphere because it was freezing cold in the lobby/lounge area where the bar and restaurant are located. Many guests complained and we were told that it was because of the dampness outside and then we were told it was because of the pool which is located right next to the bar area. This issue interfered with our ability to socialize with our family and friends the entire weekend. Therefore we won’t be having our annual Spring gathering there next year. In the service industry the customer is always right in most cases and when you receive multiple complaints about the same issue it should be addressed immediately, not brushed aside with different excuses."

"clean room. floor VERY creaky..sink in bathroom had very loose taps"

"Clean quiet room. Staff nice. Breakfast fresh and good variety."

"The staff was amazing took extra good care of me. Great breakfast. Lots of restaurants close by"

"We stayed at the Holiday Inn for 1 night. We booked 2 rooms ans both were extremely clean and comfortable. Staff was nice ans the grounds were well kept."

"The breakfast was fresh and they have great parking. The kids and I loved the pool."

"The staff is outstanding and incredibly knowledgeable and helpful"