DoubleTree by Hilton Rochester

Property class: 4

Choose dates to view prices

Located close to Tim Hortons Iceplex and Marketplace Mall, DoubleTree by Hilton Rochester provides a free food/drink shopping service, a terrace and a garden. The on-site American cuisine restaurant, Bistro 252, serves breakfast. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is HK$894
HK$1,019 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed with Sofa bed

Room

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(58 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, bedside table, lamp, chair, and a window with curtains.

Room, 1 King Bed, Mobility Accessible

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Jetted Tub

A modern living room with a sofa, two armchairs, a coffee table, a TV, and a flat-screen TV mounted on the wall.

Junior Suite, 1 King Bed, Jetted Tub

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed (with Shower)

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a picture on the wall.

Room, 1 King Bed with Sofa bed (with Shower)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds (Shower)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds (Shower)

7.2 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

Located in Rochester, DoubleTree by Hilton Rochester is near the airport. Travellers who have shopping on the agenda can visit Marketplace Mall and Eastview Mall, while those looking for another kind of activity may want to explore Strong. Looking to enjoy an event or a match? See what's going on at Tim Hortons Iceplex or Blue Cross Arena. Spend some time exploring the area's activities, including skiing. Visit our Rochester travel guide
Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • A large building with a central dome and two flagpoles with flags.
    University of Rochester
    11 min drive - 8.6 km
  • A modern building with colorful geometric structures and a sign reading "The Strong".
    Strong
    18 min drive - 9.9 km
  • Monroe Community College
    19 min walk - 1.7 km
  • Marketplace Mall
    4 min drive - 2.9 km
  • Rochester Institute of Technology
    9 min drive - 5.4 km

Getting around

  • Rochester Station
    17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Restaurants

  • Chick-fil-A
    19 min walk
  • BJ's Restaurant & Brewhouse
    16 min walk
  • McDonald's
    15 min walk
  • Dairy Queen
    5 min walk
  • Tully's Good Times
    11 min walk

About this property

DoubleTree by Hilton Rochester

  • Upscale hotel near Marketplace Mall
  • Located close to Tim Hortons Iceplex, DoubleTree by Hilton Rochester provides a free food/drink shopping service, a terrace and a garden. The on-site American cuisine restaurant, Bistro 252, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
  • You'll also find perks such as:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a free local area shuttle and motorhome/coach/lorry parking
    • Express check-out, 7 meeting rooms and smoke-free property
    • Guest reviews give top marks for the pool and helpful staff
  • Room features
  • All 248 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with premium channels
    • Fridges, coffee/tea makers and daily housekeeping

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  • Parking included
  • Free Wi-Fi
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The price is HK$745
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includes taxes & fees
23 Nov - 24 Nov
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Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on 1 Nov 2026 start from HK$894, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Checkout is at 11:00 AM.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is within 3 mi (5 km) of Marketplace Mall, Tim Hortons Iceplex and Rochester Institute of Technology. University of Rochester and Blue Cross Arena are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Rochester Reviews

7.6

Good

7.8

Cleanliness

7.4

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and hotel were clean and nice. The location is great and getting where you need is quick with the expressway close. Noise was nothing noticeable. Staff was nice and no issues the entire stay.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and professional.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and nice, everything was beyond clean!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thank God they had rooms available after disaster with another hotel. Conveniently located to many amenities and U of Rochester just 10 min away, it hit the spot.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room beautiful place the pool was great the restaurant Bristo was Amazing the drinks were great and the staff super friendly!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Amazing staff. Housekeeping is not the greatest.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and the space has all the amenities needed for a comfortable stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms, great shower delicious warm cookies.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Maybe we just went during a busy and chaotic weekend but we were unimpressed. The front desk staff were clearly Overworked and grumpy. Pool was closed for “maintenance” all weekend. One elevator was broken and the automatic revolving door was broken. Our room smelled really stinky like men’s axe body spray covering up cigarette smell and the hallways smelled like pee. The room was nice and clean enough, but overall the experience was generally poor.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Breakfast was top tier and the room was very clean and amenities were all great. Inwill definitely be staying again and highly recommend staying here.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying. My son wanted to have his bday party w some friends. So it was a perfect spot and decent price for 2 rooms. We were able to check in early as well which worked out perfectly. Pool is always nice, I love the vibe w the trees and plants.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience I had was peaceful staff were friendly good with children pool was amazing
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free parking was right in front of the building which was great. The room was phenomenal and the ambiance of the lobby is definitely a must see!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility, great staff, clean and comfortable room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were very friendly and helpful. We had a minor maintenance issue and it was handled very quickly. Very nice to work with. The Trellis Restaurant and Lounge was very good. Theresa did a great job! All in all it was a great experience.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The room was ok but bathroom was not clean and faucet broken and turning around on the counter, bottles broken from wall in shower and just left on the side. Comforter was filthy and had to request new one. Counter surfaces were dirty with marks all over and we had to wipe them down with Clorox. Sheets and towels had spots on them. Fire alarm went off in the middle of the night. After evacuating, we were told to go back inside with the alarms still going off for a long time but no explanation so there was confusion. The staff we encountered were polite and friendly.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The hotel is a bit outdated, but it is nice and clean. The swimming pool was a little cold. Breakfast is not included, but there is a $25 fee per room for the basic option, which is not worth it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely stay! Clean. Comfortable. Just perfect!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Easy check-in.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, welcoming staff, beautiful first fyarea.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Double Tree makes you feel right at home all the while making you feel like your a VIP. They have everything you need in the hotel if you dont want to leave but are also in a primary location where there are many things to do and eat. They made my sons birthday weekend super special from the front desk check in to getting a shirley temple from the in house bar and grill.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
My room wasnt clean dirty underwear hanging in bathroom. Room moved to had hair around the-toilet. Front desk team was friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed our stay. The environment wad peaceful , calm and quiet. My room and bathroom facility was cleaned daily. The staff were professional, and courteous. There hotel guests are the priority and they make every effort in delivering that type of service.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Pool was really nice. Rooms were clean but the door didn't close all the way without a lot of force for the main door and the bathroom door. The area is great. Everything you need was very close
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Even when they are remodeling some rooms the small details are there, super friendly staff. I stay here a bunch and occasionally try another place but seem to always return to Doubletree.
Stayed 2 nights in Jan 2026