Felpham hotels from HK$409

"On arrival I was informed that I had only booked a single room. Ok my mistake obviously. However, on requesting a double and being told there wasn't any rooms available, the receptionist was rather unhelpful and quite rude as she proceeded to tell me that I had only single occupancy and emphasised that I had not booked breakfast. We have stayed there before and whilst accepting that it is an old victorian style building, I was not expecting the receptionist to be from those days. Manners cost nothing and a little bit of compassion towards our dilemma would not have gone amiss. We will not book here again."

"It’s okay for a night or two stay. We asked for a cotbed to be set up before arriving via message. However, when we arrived, there wasn’t one set up so we asked at reception. We waited around an hour for it to be delivered and had to ask again before one arrived. Breakfast was okay, bit of a shamble one morning where we had to eat at the lobby as there were no more tables. People were waiting for tables, food, the croissants and muffins had all run out."

"I loved the sitting room which had very interesting historical references. The bedroom was very clean and the bed comfortable. The hotel is in a great location. I took a drink from the Tap bar into the sitting room and relaxed after a busy day. I would definitely stay here again and will pass it on to anyone I know who wants to visit Arundel. The staff were all very friendly and welcoming."

"Clean, friendly and great location"

"Lovely stay again ,we will be back"

"Amazing service, beautiful room, relaxing stay"

"Absolutely unprofessional and rude behavior of member of staff at reception in the 01 may morning. Will not recommend to deal with this hotel if that is work related stay. A member of staff was inadequate and incompetent. Refusing to provide with a room invoice, where i have paid DIRECTLY to reception on my check in, blindly arguing with people from abroad whos primary language is not English. And in fact being wrong in a situation he created."

"Room was lovely and clean and comfortable. Staff were great and friendly, even though we had a slight issue with using the web site offerings drinks."

"Parking ok"