“I feel I have stumbled across a hidden gem! What makes The Farm stand out for me is the customer service. Nothing was too much trouble, they even rang on my day of arrival to ensure I had all the relevant details needed to enjoy my stay as I was arriving late. It has a real family feel, and breakfast (made by the owners mum) was delicious. I will definitely be returning. Thank you for having us.”
“I have traveled more than 30 countries and more than 500 hotels and most of them are 5-star hotels. For the first time, I stayed in a place that didn't feel like a hotel, and it wasn't fun at all. There was only a calm and leisurely space, and an indescribable beauty. Let us feel like home, if you want to enjoy the rural scenery and relax, come here, remember, this is not like a hotel at all, this is a home, not the same as a hotel.
THX Tracey”
“Property was clean and room was comfortable. The food was lovely but let down by a cold reception on arrival. The only person who smiled or showed any ‘ friendliness’ was a young girl serving behind the bar. Such a shame.”
“Excellent location to train station and walkable to other cafes and sites. Hotel was great, staff was excellent, owner was awesome and attentive. No elevator but they helped with bags. Restaurant was great and pub was lively. No issue recommending this hotel.”
“We enjoyed our stay. Spacious lounge and conservatory. The owners were very friendly and helpful. When we accidentally lost our room key, they came immediately and sorted it out. ”
"I booked a triple room, but all the amenities provided were only for one person — one duvet, one towel, one cup, and one set of toiletries. This is clearly unacceptable for a triple room. I reported this to the reception and explained that it was not an urgent request, and I would be fine if the items could be delivered later in the evening. However, the staff showed a poor attitude, were unwilling to help, and simply replied that they were busy without taking any further action. On top of that, the room was dirty and did not meet basic cleanliness standards. This experience is extremely disappointing and far below expectations."
"A 1970s office block converted into a hotel. Rooms are huge by UK standard, both the room and equipment are very clean. Staff is friendly and experienced. The main complaint would be the WiFi - averaging 100-500kb/s, which is slow even by 2010 standards. Certainly need a replacement.
Elevators only stop on even floors, so you would need to walk 1/2 floor up or down to the 1F reception or room (uneven floor for me). Elevator is very fast and there are 3 of them, so no issues at all. The nearby Eccles Shopping Centre is being redeveloped, so it can get quiet at night. Large supermarket just opposite to the hotel. The Eccles town centre and train/tram station in around 5 minutes."
"The bathroom lock door is non-existent and broken. There are some stains on the carpet. Quite disappointing that there is no mini fridge in the room. "