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拉帕洛酒店的評價

4 out of 5
拉帕洛酒店
Via Di Santa Caterina D Alessandria 7, Florence, FI

評價

9.6

完美

10 分評分，優異；970 則評價中有 771 則" "
8 分評分，不錯；970 則評價中有 160 則" "
6 分評分，一般；970 則評價中有 27 則" "
4 分評分，欠佳；970 則評價中有 5 則" "
2 分評分，很差；970 則評價中有 7 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

CHIHJEN

於 2023 年 3 月住了 1 晚
Bryan 於 2023年4月6日的回應
Dear Guest,thank you for your feedback.Looking forward to welcome you again.Sincerily YoursBryan JamesFront Desk

10/10 優異

Kwun Shing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚

8/10 不錯

YUNG CHEN (台灣)

讚好：整潔度、職員與服務和住宿狀況
從火車站走來要10分鐘以上,沿途行人道小又是石板路不太好推行李箱,旁邊是一個大公園,有免費下午茶東西不錯吃算很有誠意,早餐也算精緻雖然種類不多,早餐提供到10點,位置不多,以至於9點多去有時客滿要等一下,浴室淋浴間的們大概是飯店的大缺點,門很難使用,洗完澡地板都濕一片!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店环境和位置
在欧洲来说，住宿环境算好的了。简洁时尚，住起来舒服。早餐很美味。地段离火车站有的距离，大约要走15分钟。但只有找对方向，一条路一直往前走就可以到酒店。而且佛罗伦萨其实很小，想要去哪里，走路就可到。所以住在这里，出行还是方便的

10/10 優異

LING CHIEH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

满姨 (深圳)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
干净、新的酒店
这是一个很干净、新的酒店，早餐很丰富，环境很好，离火车站走路大约7分钟（不带行李），服务很好。

8/10 不錯

Nicholas (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間設備嶄新舒適
房間很舒適清潔，早餐豐富，飯店週邊有公園夜晚很安靜，缺點是位置較遠，距離佛羅倫斯SMN火車站拖著行李步行需將近15分鐘，距離主要觀光地區步行約十分鐘。

6/10 一般

Kent (Hong Kong)

讚好：整潔度
不滿：職員與服務
Bad Service
入住第一晚，30多度，房間完全沒有空調，溫度明顯比走廊熱很多，但因為晚上9點多才check in ，就忍一晚。第二晚向職員反應，職員堅稱電腦顯示房間空調沒問題，不斷要我們等，等了超過一小時，在我們堅持下，才願意到房間察看，說聽到有出風，並穿著鞋站在椅子上說出風位有冷氣（對，只限出風位，但整個房間是熱熱的），更說等一下就會涼等。。我們再三堅持下，才答應要我們多觀察30分鐘，半小時後仍沒有空調，才替我們更換房間。其實當時已快晚上12點，不能梳洗，一直乾等。。 另外酒店外的公園人流比較雜，夜歸時要小心。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務人員友善的商務飯店
這家飯店的服務人員，從餐廳、接待到客房服務的人都非常好。房間大小剛好，設備齊全且乾淨。另外，從下午ㄧ點開始有提供下午茶，對自助旅行想省下餐費的人來說，實在很貼心。離火車站步行約20分鐘路程，離中央市場約7分鐘。非常推薦這間旅館。

6/10 一般

真實旅客

讚好：住宿狀況

10/10 優異

ki (Hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
it's good and comfortable hotel
a bit far from the train station

8/10 不錯

Mr Liu (Hong Kong)

讚好：整潔度和客房舒適度
Very convenient
In the proximity to train station, just few minutes walk

10/10 優異

Kathy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel Rapallo 比我感覺很好, 酒店很乾淨, 很舒服, 還有提供很豐富的早餐。 但酒店至火車站較為遠少少, 要步行至8 - 10分鐘才到。 但由於這間酒店感覺很好, 下次到佛羅倫斯都會再book hotel rapallo.

2/10 很差

M S

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

aida

伴侶同遊
Very clean and great service
於 2024 年 5 月住了 1 晚

10/10 優異

Lindsey

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel staff were wonderful and the breakfast they provided was the best of any hotel we stayed at. We received great dinner recommendations from the front desk staff and our room was nice, clean, pretty large and had working A/C. 10/10 would recommend staying here if you’re in Florence!
於 2024 年 5 月住了 3 晚

10/10 優異

Ilga

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful staf. Very clean. Excellent breakfast. Walking distance to all the sights.
於 2024 年 5 月住了 2 晚

10/10 優異

Dawn

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is centrally located to the things we wanted to see.
於 2024 年 5 月住了 2 晚

10/10 優異

Rachel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was extremely clean. The service was excellent. Delicious service with top-notch service.
於 2024 年 4 月住了 3 晚

10/10 優異

MIYAKO

家人同遊
讚好：整潔度、職員與服務和住宿狀況
スタッフが親切で、お部屋も素敵で、 朝食も美味しかったです。 次回も利用したいです。
於 2024 年 4 月住了 1 晚

10/10 優異

Rachel

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was extremely clean and well maintained. Staff was wonderful and the bed was so comfortable, I never wanted to leave!
於 2024 年 4 月住了 3 晚

10/10 優異

Tom

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice room. The bathroom was modern and clean. We went to bar area at 8pm but choices were limited and no one else was there. The breakfast was excellent with many choices for coffee drnks. Great variety and quality.
於 2024 年 4 月住了 1 晚

10/10 優異

Kelli or Matt

親子同遊, 伴侶同遊
讚好：職員與服務
We had a great stay with two young children in tow. Staff was very helpful, polite and kind to our children. Breakfast was amazing as well
於 2024 年 3 月住了 1 晚

10/10 優異

Lisa (Mississauga)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was lovely, the breakfast surprisingly great and the room was clean and felt luxurious
於 2024 年 3 月住了 4 晚

10/10 優異

miyuki

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
とても快適でした。 ベランダの雰囲気も良くてゆっくり出来ました。 掃除も行き届いていて枕元に置き忘れてた物も掃除の後もちゃんと同じ場所に置いて下さり高感度がさらにアップでした。朝食の時に持ち歩き用のコーヒーが欲しくて水筒を渡したらにっこり笑って入れてくれました。コーヒー中毒者にはありがたかったです。ぜひおすすめです
於 2024 年 2 月住了 3 晚
Bryan 於 2024年3月21日的回應
Dear guest,thank you so much for your feedback.Kind RegardsBryan

10/10 優異

Adela

於 2024 年 2 月住了 2 晚
Bryan 於 2024年3月21日的回應
Dear guest,thank you so much for your feedback.Kind RegardsBryan

6/10 一般

Dongchul

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
아주 번화가가 아니라 조용함 샴푸린스.일회용 칫솔 준비되어 있음 물 2 탄산수2 준비되어 있음
於 2024 年 2 月住了 2 晚

10/10 優異

Charlotte

讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved our stay at this hotel. The hotel is a short walk from the station and centre of Florence. The staff were wonderful, the breakfast each day was delicious and our room was clean and comfortable. We would definitely stay again when visiting the city.
於 2024 年 2 月住了 4 晚
Bryan 於 2024年3月21日的回應
Dear guest,thank you so much for your feedback.Kind RegardsBryan

10/10 優異

Karen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay. The room and bathroom was spotless, bright, spacious and the bed was very comfortable. Breakfast was wow, so many options and staff very friendly and accommodating. Would definitely stay here again if visiting Florence ❤️
於 2024 年 2 月住了 1 晚
Bryan 於 2024年3月21日的回應
Dear guest,thank you so much for your feedback.Kind RegardsBryan

10/10 優異

Yosuk

讚好：職員與服務
於 2024 年 2 月住了 3 晚
Bryan 於 2024年3月21日的回應
Dear guest,thank you so much for your feedback.Kind RegardsBryan

10/10 優異

Mohammed

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Bryan 於 2024年3月21日的回應
Dear guest,thank you so much for your feedback.Kind RegardsBryan

10/10 優異

Charles

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Stay
Clean rooms and comfortable beds. Great buffet breakfast each morning. Even when I had to leave early before breakfast was served for a work meeting, they packed me a bagged breakfast. Very friendly staff. They let us leave our luggage after checkout while we squeezed in a few more hours of sight seeing.
於 2024 年 1 月住了 3 晚
Bryan 於 2024年3月21日的回應
Dear guest,thank you so much for your feedback.Kind RegardsBryan

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Séjour fantastique, hôtel bien situé, très propre, personnel très accueillant et un petit déjeuner délicieux!
於 2024 年 1 月住了 3 晚
Bryan 於 2024年3月21日的回應
Dear guest,thank you so much for your feedback.Kind RegardsBryan

10/10 優異

Elvis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Bryan 於 2024年3月21日的回應
Dear guest,thank you so much for your feedback.Kind RegardsBryan

10/10 優異

Clara

親子同遊
讚好：整潔度、設施服務和住宿狀況
Muy amables y simpáticos. Las camas super comodas y todo muy cerca para caminar a pie. Me encantó
於 2024 年 1 月住了 1 晚

10/10 優異

Nerissa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Hotel in Florence
Our stay at Hotel Rapallo was perfect. The location was away from the busy areas but close enough to walk to all the shopping, restaurants, museums, and hot spots in the city. Our room was clean, spacious, comfortable, and had a huge terrace. The hotel offered complimentary breakfast and had tea time in the evening. Tea time was such a great addition to our stay, it was a great way to wind down after a busy day. The staff was friendly, accommodating, and very helpful when we asked for directions or recommendations. This was our favorite hotel that we stayed at in Italy. If we return to Florence we will definitely stay again!
於 2023 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great
Great!
於 2023 年 12 月住了 4 晚

10/10 優異

Gabrielle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚

10/10 優異

Cherijean

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
3 sisters husbands enjoyed our 7 night stay. It’s about a 10 minute walk from the train station and 22 minutes to the Duomo. 25€ for a taxi to/from the airport, our preferred choice over 1.75€ train when you have suitcases. Free breakfast every morning with delicious croissants and a wide variety of pastries, bacon, eggs, potatoes, cheeses, fruit, yogurt, cereals, juices, made to order omelets and sandwiches, and coffees. Free bottled water to take on your daily adventures. At the end of your day, they have free tea time treats from 17:00-20:00. You can also order alcohol beverages, most cost 12€. Our rooms were nice sized and well-lighted; refrigerator was filled with water (still & sparkling); and the bed was comfortable with a firm mattress. The key card had to be in the slot in order for the lights to work (it took my sis 10 minutes to figure that out). The staff was very helpful and we appreciated the dinner reservations they made for us at Trattoria Zà Zà. Although not in the busy, city center, if you are in walking shape, I recommend staying at Hotel Rapallo when visiting Firenze.
於 2023 年 11 月住了 7 晚

10/10 優異

Claudia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cute hotel, great breakfast! Nice staff! Perfect location.
於 2023 年 11 月住了 2 晚

10/10 優異

Simon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is great from the train station. Staff were extremely friendly and helpful. Upgrade on our room, which wasn’t asked for, was a lovely surprise and only added to our stay in this beautiful city
於 2023 年 11 月住了 1 晚

6/10 一般

Desiree

於 2023 年 11 月住了 5 晚

10/10 優異

Daniel

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, close enough to walk to all the sites without being in the tourist melee. Charming, helpful and attentive staff.
於 2023 年 11 月住了 3 晚

10/10 優異

Gloria

This boutique hotel was so incredibly welcoming! Staff was so accomodating and truly friendly. I hated to leave!
於 2023 年 10 月住了 6 晚

10/10 優異

Frederick (Sugar Land)

讚好：整潔度、職員與服務和住宿狀況
Wonderful staff, convenient to seeing all the museums and the Doma!
於 2023 年 10 月住了 2 晚

10/10 優異

Neeta (Austin)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel Rapallo was an oasis for us in Florence. The included breakfast started our day off very well, and the evening tea and snacks bookends the day after a long day of exploring. The core of Florence was within walking distance with many restaurants nearby. I have to call out the staff in particular. They were extremely polite and pleasant with all our enquiries. What a well run hotel!
於 2023 年 10 月住了 3 晚

10/10 優異

Duong

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The property and rooms are cozy and warm, making it a pleasant stay. Staff is extremely friendly and helpful. A pleasant surprise was that breakfast was included which was excellent.

10/10 優異

Keanen

於 2023 年 10 月住了 1 晚

10/10 優異

Marianne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The whole experience is excellent. The location is away from the busy street but not too far from everything. Everyone is very friendly most especially, Bryan. We will definitely stay again the next time we come back to Florence.
於 2023 年 10 月住了 2 晚