Colorado Springs Focus on the Family Welcome Center Hotels

"Nothing else to state"

"Great place"

"Pace was clean, didn’t see a pool and when I asked staff about their hot tub he said they don’t have one (which was advertised when I booked). All else was fine. "

"Room was great and recently updated. Breakfast was not as great as normal"

"Breakfast was great, with several protein options. Room very clean, bed comfortable. Ac/heat worked great. Pull down shade was nicely light-blocking. My only suggestion for improvement are better/more lighting. Some of us shower at night, and since there is no fan to de-fog the bathroom (or if you have multiple people and need to rotate out of the bathroom) there is very little light for trying to get ready or blow dry hair outside of the bathroom. "

"Hotel was clean and staff was friendly. "

"The room was cleaned and well stocked. The breakfast in the morning was excellent! The staff and especially management were kind, and accomodating."

"Good friendly staff."

"I recently stayed at this La Quinta and had one of the worst hotel experiences I’ve ever had. I checked in late at night and was given a room that smelled strongly of cigarettes, even though I booked a non‑smoking room. I was moved to a second room, but it still had multiple issues: dirty and stained furniture, damaged walls, and a door that didn’t close or lock properly. As a woman traveling alone, this made me feel extremely unsafe. Before I even reached my room, I was approached by multiple men inside the hotel, which added to the discomfort. The overall environment did not feel clean, secure, or welcoming. On top of that, the bathroom didn’t even have a trash bin. So if you’re a woman traveling during your period, good luck managing basic hygiene. It’s unacceptable for a hotel to overlook something so essential. When I went to the front desk, the staff acknowledged the issues and offered me a refund, but told me I needed to go through my third‑party booking (Expedia). When Expedia contacted them to process the refund, the hotel declined the same refund they had just offered me. This is now being escalated because the conditions were unsafe, unsanitary, and not what was advertised. I stayed only one night because it was already past midnight and I had no choice, but I checked out early the next morning. I would not recommend this location to anyone, especially solo travelers. "