Newcastle Fort Scratchley Hotels

"Room was clean but we got a room to sleep 4 as we had our kids, it had a sofa bed which we had to make ourselves, it was extremely uncomfortable. Did not come with extra pillows we had a massive day out so got room service for dinner burgers and fries paid over $120 for the food it took 45minutes to arrive yet the fries where really cold and someone must of dropped the salt in as they were inedibley salty and burgers where very very cold we complained and told them we where starving to which staff said they will send someone up to come and collect it he came 5 minutes later and was stone silent did not apologise did not offer to make more food or what else they could do to make us more comfortable just took it and ran. I want back 40 minutes later as I assumed that because they suggested to take our food away right away that they would test it and make us more but no he said he didn’t realise we wanted it re made. I said fine look just send a refund. And I’ll go get kfc. The next morning went down to buffet breakfast hoping for at least a decent breakfast but no again food was cold and not fresh. They didn’t even include coffee as had to order the barista coffee which was $8 each. All up breakfast was $130 and again not worth it what so ever. We had stayed here before and it was great but now I am really not sure if I would again. "

"breakfast was terrible. mushroom was raw. not enough food in a buffet setting. "

"Would of been nice to include a free breakfast "

"Great modern hotel, close to the harbour and CBD, Breakfast has a fair selection of foods and the Bar area was good."

"Best hotel with magnificent views that can be enjoyed from the comfort of your bed in ocean view room. Very friendly and helpful staff, would definitely visit again and recommend others."

"Bel hôtel Excellent restaurant et bar au 9e Bien situé Personnel cordial"

"Great location, clean, easy to deal with and great off street parking."

"Plenty of space!"

"Lovely hotel - staff were always very friendly and helpful. Great rooftop bar with views. Bed was so comfortable - best night's sleep I've had in ages! Good location close to cafes, restaurants, waterfront walks. The only downsides were - no free parking, confusing lift buttons (odd floor numbers on 1 panel, evens on opposite side (why??)"