Lucerne Franciscan Church Hotels

"Staff was so very helpful. We were able to check in early, they were very helpful with directions and suggestions on where to visit and eat. Hotel location was perfect. Very close to bye wanted to do and the train station. "

"Novel and efficient a decent value place to see in this beautiful city. "

"Clean room and nice staff"

"In Lucerne, this is the best hotel to stay in for the price. The rooms are small, but transportation is convenient and the staff are friendly."

"Affordable hotel in a very popular area. The access to the riverfront, train station and attractions like the Chapel Bridge at an affordable rate instanstly skyrockets this property to at least a 7/10. However the hotel is obviously on the older side, with a specific faint odor that usually comes from improperly maintain pipes and walls. The room was clean though, and not too much complaints there. There also aren't any free amenities except luggage storage. There's no shower products or toiletries provided for your room, so be sure to pack your own. There are drinks in the minbar but its an extra charge. I ended up buying all my water and drinks from the supermarket 2 blocks down. There's a really great breakfast buffet, but that's also an extra charge. If at least a few essentials were provided for free, it would have really made it better. At the very least, water should not be free. There were some things lacking in the hotel, but the stay was far from unpleasant, and the convenience, price and location were perfect. "

"The property does not have any staff on site. Our room did not have any running hot water for both nights we stayed there. Despite multiple attempts via phone calls and messages on the Hotels.com app, we could not reach any hotel staff. The restaurant staff have no idea how to help with the property. The main front door is left unlocked all night, so anyone can access the property and the first floor door which should only allow access to hotel clients is also open all day. Other residents were very noisy with banging doors late at night. The windows do not provide soundproof sleep either, so we noticed road noises from 4am as delivery trucks access this part of the cityz"

"Did not have breakfast. The staff were great! "

"Great breakfast and location, just close the enough to old town "

"Good breakfast and location. Friendly staff. "