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"The shuttle bus service from the station was fantastic. All their people were very friendly and helpful. We had the best view of Mt. Fuji. The hotel surrounds were beautiful gardens kept immaculately. We would highly recommend this hotel. Lovely spacious rooms too. Shower over bath thouh. Also lake not far to walk. and tourist bus service to the lake areas, etc. And to the kimono museum; must see. The Kawaguchiko station is very crowded with hundreds of tourists but efficient service to get through. Make sure you book your train ticket seat. Train very crowded. "

"Very relaxing. Booked a private onsen room and half board. Definitely a nice break from travelling in bigger cities. Rented bikes right next door and biked around the entire lake. The staff was friendly and accommodating. I would stay here again. "

"Great area and views and bath. The ryokan is a little older but service, views from outdoor onsen, and great food variety make it a 5 star experience. "

"Staff were professional and kind. The food was amazing!"

"Room was big enough for two. The free buffet breakfast was delightful. And the shuttle bus to the train station was so easy and convenient."

"Clean rooms, friendly staff, great views of Mt Fuji on a clear day. "

"Amazing property built into the hillside. Rooms have phenomenal views of Mt Fuji. The staff is excellent, providing great service. Delicious food, too!"

"My partner and I loved our traditional stay. The staff were very welcoming and accommodating. We had an amazing time site seeing the 5 Lakes and soaking up the views from our hotel window. Highly recommend. "

"Lovely accomodation and we were lucky to see Fujisan in the morning"