“The lady who guided us to our room was very warm and polite. Later on, we would occasionally encounter her in the restaurant, outside the hot springs and different floors. She seemed to recognize us and greeted us each time, with a courteous attitude that made us feel her genuine hospitality. Sadly, the general attitude of the front desk staff was average; sometimes they would act as if they didn’t see the guests and appearing indifferent. After checkout, their attitude seems further declined,……
“The lady who guided us to our room was very warm and polite. Later on, we would occasionally encounter her in the restaurant, outside the hot springs and different floors. She seemed to recognize us and greeted us each time, with a courteous attitude that made us feel her genuine hospitality. Sadly, the general attitude of the front desk staff was average; sometimes they would act as if they didn’t see the guests and appearing indifferent. After checkout, their attitude seems further declined,……
Chun Ting