河口湖站日式旅館

「The lady who guided us to our room was very warm and polite. Later on, we would occasionally encounter her in the restaurant, outside the hot springs and different floors. She seemed to recognize us and greeted us each time, with a courteous attitude that made us feel her genuine hospitality. Sadly, the general attitude of the front desk staff was average; sometimes they would act as if they didn’t see the guests and appearing indifferent. After checkout, their attitude seems further declined,...

「因在伊香保遲了回程，因此到晚上七點多才到酒店, 感激酒店為我們保留了晚餐。」

「The actual environment is very different from the display photo; wifi didnt work」

「The room was not my expected and not match with the photo in Expedia. The bathroom should be outdoor but my room is indoor. The room style is not the same and the Manager informed me that is the same square feet but not same style. It was so unexpected and disappointed. 」

「浴室要共用且沒提供毛巾、廁所也必須共用、有需要盥洗用品還得另外加價」

「乾淨，距離遠，要由車站行10分鐘左右，附近無設施，比較僻靜，但住宿環境舒服，一般民宿，沒太分別，但性價比高，下次會住近些有車站及食肆會方便些，而且這家沒有溫泉！」