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"No cooked breakfast when I was supposed to get an English breakfast "

"Y"

"Price quoted £65 but charged £85 saying its late check inn at 11pm"

"Our Dog was welcomed. Very friendly and approachable staff, our room was as expected clean and exactly what we required as being disabled, on the ground floor and a walk in shower. We had no problems getting there, and being there, staff were excellent and attentive, Especially Gavin GM. Dale HM, and Pete the Executive Chef. Other staff were friendly and helpful too. We had a great stay."

"Food and quality of service. "

"Family rooms could do with a bit of refurb and bathrooms defo need updating. Shower head black mould and water sprayed everywhere, so did not use shower and had to have a quick bath. Staff were really nice"

"Room was very spacious and comfortable. We ate at the hotel every night of our stay, the food was top notch and all the staff were friendly and attentive. Couldn’t ask for better. Highly recommended "

"Had a very nice 2-night stay at Loch Long Hotel with my daughter and grandson. On arrival the reception area is very bright, modern and welcoming. The man on reception is extremely polite. After reading some really negative reviews I wasn't expecting much but was more than pleasantly surprised by how nice it actually is. We stayed in the family room, which is small but adequately eqipped with a double and single bed and bath. The room was lovely and warm,bedding was very clean and the hot water was perfect. Plenty tea/coffee and toiletries. I used the free hot tub and sauna which was fantastic. The food was superb at each meal for all three of us. Considering that this is a budget hotel with a budget price it gave excellent value for money. Entertainment in the lounge was also excellent. We will definitely return here "

"Room and staff were excellent "