Galashiels Hotel with Pool

"We were in room 113 and it was horrible. I booked 10 months in advance and got the worst room in the place. The windows were painted over so we didn’t see the bin area that would have been our view. Room was also next to the maintenance room. It was so loud. Staff were still tossing things in the bins (as loud as possible) at 11:30p. It must also be their smoking area because I smelled cigarette smoke coming in around midnight. At 5am I was startled awake thinking there was a huge thunder storm, turns out it was staff again in the bin area doing god knows what, but it was so loud! The door they were using squeaked loudly so we heard every time they opened and closed that door. We were so exhausted we had to skip our early tour of Edinburgh Castle to try and get a little more sleep. We ended up skipping the tour after that as well - we were just so exhausted we just wanted to get out of the city. We will never stay at this hotel again. If you ever get room 113 or near there, ask for another room!"

"Check-in staff was super helpful when I requested a change of room as the first room had a window directly into the patio."

"Very close to public transit. Very clean and comfortable."

"Rooms were clean and spacious, staff lovely. Great for a weekend break"

"Breakfast was excellent as were reception staff and cleaning staff. Had one issue with barman who refused to let one of our party drink his pint in the bar . "