Gangwon Family Hotel

"Activities and services were great"

"Excellent stay. Our room was very comfortable and quiet in a good location. Many shops and restaurants close by and a quick inexpensive taxi ride to both bus terminals. Local bus stop to the national park was only a 2-3 min walk away. We included the breakfast in our rate and it was very good. Lots of choice and abundant. Staff were helpful and friendly. Thank you "

"Excellent location looking into East Sea "

"Excellent beach hotel with lots of amenities "

"A brand new hotel with great potentials but for now service needs to be improved. They seem to be having problems of communications. (i) I asked missing chairs in the room for my husband’s work right after check in (yes, table was there), it didn’t arrive until we came back from dinner. He ended up seating uncomfortably on the bed with labtop and note pads to finish the work. (ii) pool booking for our big family was about multiple phone calls. (iii) breakfast was charged twice. I fixed it with breakfast desk (they were very nice) but regardless when checking out, it was still charged twice. Another downside is that the overly crowded pool has 4 time slots to use per day with mandatory break of every 50 minutes- a reason why I don’t stay at Grand Hyatt Seou anymore. Locals seem to be okay with this concept but if you are not local, be informed. Now the upside is that the breakfast was excellent and the chefs at each station were very nice and friendly. Though when it comes to service again, we had to ask a few times for the server to clean up the used dishes. And there is no water service so you need to get your own and kids’ water. "

"Cassia Hotel provided the highest level of satisfaction in every aspect, including its location and service. However, the long wait time during check-in was an issue, and when I booked through Hotels.com with a breakfast-included package, the handling of leftover breakfast coupons was inadequate. I hope these issues can be addressed in the future."

"다 좋았으나 매일 뷔페 메뉴가 같아서 아쉬움"

"It was 2nd stay for me. I love this place so much. There are nothing around this hotel. You need to come this place, only for this hotel. But it is worth it. "

"바다 가깝고 직원분들 친절하시고 너무너무 잘 묵다갑니다"