Collinsville Gateway Convention Center Hotels

"Staff was mixed; one staff member was seriously aggressive during a couple of incidents noted during our stay. Sounded like she needed to deal with some issues but wish she had used more discretion. "

"Clean room "

"Didn't use none of it bugs dead on night stand no shampoo no soap kinda just gross"

"The room was clean and the staff was great!"

"Guest services are the best! So kind!"

"If you absolutely have to stay somewhere for a night, it could be done, but I would not recommend it. It’s very old and dated. It looks and smells that way the staff although was nice once we talked to them were hard to find."

"Host was very welcoming and didnt hesitate to answer any questions.. house was great and in a quiet neighborhood.. close enough to St louis but also has a small town feel to it!!"

"Room condition was not great "

"The staff were pleasant, but when checked in all that was told to us was where to park and the location of our room, nothing about breakfast. There was no info in the hotel room that went over this either so we had to ask. The hotel itself was updated, but could use a little work on room cleaning as walking on the floors kept dragging particles into our beds from our feet. Also, one of our "clean" washclothes had small black hairs all over it. I'm not sure if that came from where it was folded and layed out or where I had placed it in the shower (thankfully I saw it before use). That all being said, the hotel was what we expected for the price and the update made it better than when we stayed a couple years ago. The location is perfect for the convention center and it was a totally fine hotel for a 1 night stay. "