Story Gee & Dee Crystal Hotels

"Clean"

"We chose this hotel because of the history behind things. We fell in love with the place our first trip to Hot Springs and couldn’t wait to stay here the second time. First off, parking is entirely sketchy and horrible unless you have a compact car as you can even turn around, but also the entire garage is crumbling. Literally. Then the hotel, had this horrible mildew smell throughout the entire place. There were hidden fees for amenities, which weren’t even available due to construction going on. Which is never ending from what we’ve truly gathered. The workers (as in construction workers) are also SUPER sketchy and were roaming halls at all times of the night and even at one point followed us to our room until they realized a third person in our group behind us then acted like they were trying to get into “their” room which was our second room. Upon telling the front desk, the lack of customer service from the jump only continued with the comment of “what you want me to do” The rooms were so gross. The shower still had hair from another stay in it. The mold was unbearable everywhere. The sheets were stained. I can go on and on but writing this brings the anxiety back. It’s already taken me months to be able to write this. Honestly, I hope this review saves anyone from booking here. Just visit but invest your money and time elsewhere. I’ve never left a bad review, but this one cannot go without warning others. "

"The room was in good shape and clean but we did notice fleas. Room was nice and spacious and great priced. Not noisy outside at all. Fleas were the only problem we had. "

"AMAZING HOUSE!!! We stayed with a large group and had more than enough room! Adults and kids of all ages had something to do and it’s was so comfortable. Everything was perfect! Will definitely stay here again! "

"Awesome spot. It rained while we were there. But we enjoyed staying in. "

"Very nice place no problems at all!!!"

"Yes, it was a great stay! We had everything we needed and we had plenty of room..we only had 1 question and the hostess answered my text right away.."

"Everything was great and we enjoyed our stay here and would stay again."

"Refrigerator is wedged in and there's trash visible on both sides of it. Bunk room is a garage space with an uninsulated garage door and no heat or air other than a small heater. Furniture is all white and dingy, needs to be cleaned."