knowledgeable and supportive staff provided good services.
Tacher
於 2024 年 10 月住了 6 晚
10/10 優異
xiaolong
2024 年 8 月 17 日
xiaolong
於 2024 年 8 月住了 3 晚
8/10 不錯
Ka ki
多人同遊
2024 年 7 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Spacious room & environmental friendly
Room was very spacious with big window for amazing view outside. I also love the way for filter water in room which was so convenient & environmental
Ka ki
於 2024 年 7 月住了 2 晚
10/10 優異
Huiyi
家人同遊
2024 年 7 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and great location! Staff are friendly! Highly recommend the hotel and next time will be coming back!
Huiyi
於 2024 年 6 月住了 4 晚
10/10 優異
Siu Ching
2024 年 6 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常好
非常好及非常滿意
Siu Ching
於 2024 年 6 月住了 2 晚
10/10 優異
LAP KIN
商務旅客
2024 年 6 月 13 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
LAP KIN
於 2024 年 6 月住了 1 晚
10/10 優異
kuok kit
家人同遊
2023 年 12 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
View sights and comfortable lunch
kuok kit
於 2023 年 12 月住了 2 晚
4/10 欠佳
Stella
多人同遊
2023 年 7 月 13 日
讚好:住宿狀況和客房舒適度
不滿:職員與服務
Stella
於 2023 年 7 月住了 3 晚
8/10 不錯
真實旅客
多人同遊
2023 年 5 月 5 日
讚好:職員與服務、住宿狀況和客房舒適度
Housekeeping can be better
Nice comfy hotel. I stayed there for a week, and can tell housekeeping can do a better job on room cleaningness.
真實旅客
於 2023 年 4 月住了 7 晚
10/10 優異
真實旅客
商務旅客
2023 年 3 月 29 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 3 月住了 1 晚
10/10 優異
Chun Yu Pauline
商務旅客
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Second time staying here, enjoyed the service and the pool!
Chun Yu Pauline
於 2025 年 6 月住了 13 晚
10/10 優異
Liying
家人同遊
2025 年 7 月 10 日
Comfortable and clean property.
Liying
於 2025 年 7 月住了 4 晚
10/10 優異
tim
伴侶同遊
2025 年 6 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room had a great view, was spacious and incredibly clean. The filtered water tap was a nice touch and the pool and gym facilities were immaculate.
tim
於 2025 年 6 月住了 3 晚
10/10 優異
Ayaha
2025 年 6 月 27 日
讚好:整潔度、職員與服務和住宿狀況
Ayaha
於 2025 年 6 月住了 2 晚
8/10 不錯
Choon Bee
家人同遊
2025 年 6 月 23 日
讚好:整潔度、設施服務和住宿狀況
This is the 3rd we are staying at the Ascott Gurney Penang. We have always liked the amenities of the Ascott, especially the in-room washer/dryer and spacious rooms. The cost to stay at this hotel is very expensive. I wish the price can be further improved, or allow us to earn points while paying so much money to stay here so that we can save money in our future stays. I have joined the Ascott Rewards program but the hotel staff refused to let me bank our points because we did not directly book our stay with the hotel website. That is a pity considering this is our 3rd stay and each time we stay for a week or so. Parking continues to be another discontent where the need to validate our parking ticket each time we leave the hotel, is not a good use of our time. We sometimes have to wait for the receptionists to attend to guest check-ins before they can validate our parking ticket (which only takes a few seconds). On the last night of our stay, the parking facility in the basement (where we usually park our vehicle) was not functioning so they shut down the basement parking. In refusal to drive up the spiral driveway up to the high-floor parking ramp, we have to pay RM50 to pay for valet parking at the front of the hotel. That was our biggest complaint for this stay.
Choon Bee
於 2025 年 6 月住了 6 晚
8/10 不錯
Fumiyo
2025 年 6 月 23 日
Fumiyo
於 2025 年 6 月住了 5 晚
10/10 優異
Carmen
家人同遊
2025 年 6 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay. The property was very well maintained.