“The staff were very lovely. However, my stay was not pleasant due to fake advertising.
I paid for a junior suite and they gave me a standard room, which was in poor condition (not properly cleaned, shower with very poor flow, humidity smell, broken shower ceiling). Their response was that the pics shown in Expedia were for reference, but all rooms were the same, which was not true (according to Expedia, there were different rooms of different prices, this is clearly fake advertising). When I……
“The staff were very lovely. However, my stay was not pleasant due to fake advertising.
I paid for a junior suite and they gave me a standard room, which was in poor condition (not properly cleaned, shower with very poor flow, humidity smell, broken shower ceiling). Their response was that the pics shown in Expedia were for reference, but all rooms were the same, which was not true (according to Expedia, there were different rooms of different prices, this is clearly fake advertising). When I……
Maria Laura