Was all nice except behind the hotel was dirty . Needs to be cleaned up
Monica
於 2024 年 4 月住了 1 晚
10/10 優異
Lynne
2024年4月15日
It was quiet and the breakfast was great.
Lynne
於 2024 年 4 月住了 2 晚
2/10 很差
Melissa (Gaylord)
家人同遊
2024年4月12日
It looked ok at first but the sink would not drain and the pull out couch had a large round (what appeared to be urine spot) covered in mold and nasty stuff, like someone peed the bed and house cleaning never even checked it out. Very disappointed as this was a family get away. Also was offered nothing to compensate.
Melissa
於 2024 年 4 月住了 1 晚
10/10 優異
Migdalia
家人同遊
2024年4月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The girl that took care of use was very helpful and friendly, and the girl that cleans the 4th floor was so kind and made sure we had everything we needed
Migdalia
於 2024 年 4 月住了 2 晚
4/10 欠佳
Renesse
2024年3月31日
不滿:整潔度、職員與服務和住宿狀況
Renesse
於 2024 年 3 月住了 1 晚
2/10 很差
Brooke
2024年3月24日
不滿:職員與服務和住宿狀況
Brooke
於 2024 年 3 月住了 2 晚
4/10 欠佳
Michele
伴侶同遊
2024年3月24日
不滿:設施服務和住宿狀況
Pool was not open, closed by health department. There was nothing at booking about this or at check in. Sheer curtains were shredded. The matrees was really hard and had 4 small pillows, not enough for a king bed. The hotel was supposed to be pet free, but there was a dog staying on my floor. The dog did not have any service dog indication and was a pug. Have stayed at the hotel a few other times, but will not be back after this visit
Michele
於 2024 年 3 月住了 2 晚
4/10 欠佳
Angela
家人同遊, 親子同遊, 商務旅客, 多人同遊
2024年3月22日
不滿:整潔度和住宿狀況
Although I paid for an upgraded suite the room was not great. It was clean, but it smelled horrible. The bedding smelled like an old man who hadn’t bathed slept in the bed without washing the sheets for 6 months. The tv, refrigerator
, and heat did not work. And there was a mouse trap in the furnace closet. The area felt unsafe. Also the pool was closed by the health department.
Angela
於 2024 年 3 月住了 1 晚
4/10 欠佳
Dayne
家人同遊
2024年3月19日
不滿:職員與服務、設施服務和住宿狀況
The staff were not friendly and it seemed like we were inconveniencing them by being there. Yes it was a place to sleep but the pool was out of order and they did not offer any compensation for that. I’d recommend to look elsewhere if you want to stay in Grand Rapids