Cottages in Gravesham District

"To begin with I was asked to pay £100 deposit on top of my room bill which was paid incorrect. I asked staff about this and was told there was a circa £18 service charge which they could remove, I kindly asked them too as I believe a room rate is inclusive and I should not be charged more There are no signs to the pool so I never found it The coffee shop staff were rude My booking included 20% off food but I was told all restaurants were separate to the hotel and therefore I would get no dis point but could use it at the rooftop bar - which upon inspection is a corridor width with only cocktails so we left The room was fine but nothing else was worth the money I paid The rooftop bar can play music until midnight on the weekends which I wasn’t advised of before booking. It also meant there were lots of people in and around the hotel from the bar It would suit some people but not for me "

"As advertised. Clean room that was a good size for 2 people. Friendly staff. Great decor and ambiance. Ideally located near the river and public transportation."

"Bathroom has mold. To get on lift takes long time. Stuff is polite but hard to understand..."

"This is very much only a budget hotel. The rooms are older and linens and towels were worn. The walls are extremely thin and you do hear all the noises in the rooms surrounding you as well as in the hallways. For my trip specifically, there was constant noise even in the 3am hours. The bathrooms only have half doors to the showers which causes water to splash everywhere and so you have to put down 2-3 towels and just be prepared for a constantly damp bathroom. "

"The Blockout blinds are the best in the industry, no nonsense and no frills, all the value is in the quality of the bedding and blinds, guaranteed a great sleep. "

"Yes "

"Great central location, engaging staff and clean and comfortable room made for a lovely stay."

"Booked this for the swimming pool but it was ice cold and unusable which is very frustrating as you end up paying more for a pool - wouldn’t recommend if your wanting to use the pool"

"Clean room good area but room bed was tiny for two people and pillows and duvet were bad to say the least "