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“I was quite disappointed with my stay at the Hard Rock Hotel. The location was not ideal for exploring on foot, and to make matters worse, my room (209 on the 2nd floor) was incredibly noisy. Not only did the noise from traffic seep in through the windows, but it also infiltrated through the air ventilation system. Throughout the night, I had to endure various sources of disturbance, including the passing trains, loud trucks, live music from the bar, and an unusual machinery noise that even……

“服務人員很親切，就是浴室水量有點小，冷氣有時候聲音比較大”

“Everything form the welcoming fresh water and cookies to the insane smell and cleanliness of the hotel. The rooms are so beautiful, bed, pillow and covers were so comfortable. The shower was so beautiful, water pressure was perfect no conditioner but we survived. The free coffee, two bottles of water and beer was so welcoming….don’t drink Michelob but they gave us two free drinks for the bar and they were so good. Front desk personnel were the BEST I have ever dealt with very friendly and……

“All the staff was very friendly and helpful/ special Thanks to the concierges Jaime and Denise for the help with the special requests!”

“La verdad es que Todo bien, la gente es súper amable, se descansa súper bien, sin embargo por la mañana querían que hiciéramos uso del valet parking y no nos dejaban estacionarnos por nuestra cuenta aún habiendo espacios. La habitación estaba cómoda, pero el lavamanos estaba tapado, y la regadera de repente perdía presión, nada grave, pero si puntos a tener cuidado.”

“Les falta aire acondicionado a las habitaciones”

“Tuvimos una estancia muy acogedora buen servicio y trato del personal y limpieza”