「Lovely hotel on the sea front. The staff were welcoming, friendly and helpful. Shops, restaurants, steam railway all within walking distance. The breakfast was excellent. The complimentary soft drinks and snacks were a nice touch. Room was adequate for a 1 night stay, lovely bathroom & comfortable bed. Would return again and recommend to others」
「Generally a good hotel and the staff were friendly. Breakfast was very good.
Our family room looked very tired. In particular, the carpet, net curtains and bathroom sink need to be replaced and modernised.」
「I honestly cannot rate this hotel high enough, the rooms were absolutely spotless, the breakfasts were amazing and the staff. Well every single member of staff were pleasant, polite, courteous and helpful. The aircon was heaven sent in the heatwave, I had amazing sleep every night yet my brother in law in a budget hotel was tormented with heat. I will without a doubt stay there again and wont even contemplate looking at other hotels.」
「The opel express was very clean and the breakfast very good with plenty of choice the room had excellent amenities provided ,with a kettle in room and tea coffee and water topped up daily, only saw staff at breakfast and checkout, it was self check in with key to room left in a safe, the room did have a ceiling fan which was very noisy and could only use with the light on, I was there during a very hot period so not much comfort throughout the night, the view from the room was not good looking...
「The management of this hotel seem to be under the impression that adding "boutique" to the name is sufficient to give it a veneer of quality. Unfortunately the name is where that veneer abruptly & catastrophically ends. I’ll start with the 1 positive - the staff were all fine – no issues there. The hotel itself is dilapidated and old - water dripping from the ceiling in the bar, signs hanging off walls, carpet that ends 2" short of the wall, but the real joy begins when you go upstairs. The...
「Great location, close to the beach and not far from fantastic public transport connections (bus, tram (horse drawn and electric) and a steam train. Complementary breakfast was a nice addition.
Only issue was the exposure to passive smoking. This took place on the porch through the day and evening.」
「I received a warm welcome at reception and was able to store my bag until it was time to check-in, later in the day. My room had a sea view and was clean, tidy and contained everything I required during my visit. I'd happily stay here again on any future visits to the Isle of Man.」
「The room is clean and tidy. The breakfast is good with different options. The hotel is a little bit far from the ferry pier, it takes about 25 mins to walk there. If you have luggage, you'd better call a taxi, the taxi fare is reasonable anyway. 」