2 個室外泳池;泳池傘、躺椅

米特西斯阿里亞精選酒店的評價

5 out of 5
米特西斯阿里亞精選酒店
Faliraki, Rhodes, Rhodes

評價

9.4

完美

10 分評分,優異;487 則評價中有 355 則" "
8 分評分,不錯;487 則評價中有 95 則" "
6 分評分,一般;487 則評價中有 22 則" "
4 分評分,欠佳;487 則評價中有 10 則" "
2 分評分,很差;487 則評價中有 5 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Georgina

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel to stay at, and so many food options. Also it's great that you get a free water bottle to keep you cool throughout your stay.
於 2024 年 5 月住了 1 晚
Mitsis Selection Alila 於 2024年5月11日的回應
Dear Georgina,Thank you for your wonderful review! We're delighted to hear that you had a great stay at Mitsis Selection Alila and enjoyed the wide range of food options available. Providing our guests with a variety of culinary choices is important to us, and we're thrilled that you appreciated it.We're thrilled that you appreciated the complimentary water bottle during your stay. It's our pleasure to provide such amenities as a small gift from us to help you remember the wonderful time you had at our hotel. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm Regards,

10/10 優異

Annemarie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent quality and service, food and drinks were first class, all staff were amazing, friendly and efficient, accommodation was fantastic
於 2024 年 4 月住了 10 晚
Mitsis Selection Alila 於 2024年5月8日的回應
Dear Annemarie,Thank you very much for your kind words! We are thrilled to hear that you had such a positive experience with us. Providing excellent quality and service is our top priority, and we are delighted that you enjoyed the food, drinks, and accommodation. Our team works hard to ensure that every guest feels welcome and well taken care of. We truly appreciate your feedback and hope to welcome you back again soon!Sincerely,Mitsis Selection Alila

10/10 優異

Melody

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 7 晚
Mitsis Selection Alila 於 2024年5月6日的回應
Dear Melody,We extend our sincere gratitude for your investment of time in submitting a five-star review. Your willingness to share your positive experience is truly appreciated, and we eagerly look forward to the prospect of welcoming you again soonBest Regards,Mitsis Selection Alila

10/10 優異

Noga

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 8 晚
Mitsis Selection Alila 於 2024年5月6日的回應
Dear Noga,Thank you for your valuable time in providing a five-star review. We sincerely appreciate your efforts in sharing your positive experience with us and eagerly anticipate the opportunity to welcome you back in the near future.Sincerely,Mitsis Selection Alila

10/10 優異

Shamsha

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful resort!! Excellent & very helpful staff!! Very clean good food & vibes The best resort I have even been in
於 2024 年 4 月住了 2 晚
Mitsis Selection Alila 於 2024年4月30日的回應
Dear Shamsha,Thank you so much for your kind words and exceptional review of us. We are thrilled to hear that you found it beautiful and that you had an excellent experience with our helpful staff.Ensuring a clean environment and offering delicious food and positive ambiance are top priorities for us,we are therefore delighted that you appreciated these aspects of your stay.Your feedback means the world to us, and we are honored to be considered the best hotel you have ever been to. We truly hope to have the pleasure of welcoming you back in the future for another wonderful experience.Warm regards,Mitsis Selection Alila

10/10 優異

Graham

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We would like to thank Michelle from guest relations for always being helpful and arranging a cake and wine for our anniversary she is a lovely lady. Also Nana in brunch she recognised us from 2 years ago she is another lovely lady we will miss her hugs and chats. We would also like to thank Vengellis at the beach bar a lovely young man always cheerful and remembered what we had to drink. All of the staff are lovely here. Thank you for a lovely holiday. Very clean and friendly place to go. We was a little disappointed with the food this time. They have a very good choice of food but it could be a bit hotter.
於 2024 年 4 月住了 7 晚
Mitsis Selection Alila 於 2024年4月28日的回應
Dear Graham,Thank you for taking the time to share your feedback with us following your recent stay at Mitsis Selection Alila. We truly value your comments as they help us continuously improve and provide the best possible experience for our guests.Firstly, we are delighted to hear that Michelle from Guest Relations, Nana, Vangellis, and the rest of our team made such a positive impression on your holiday. It is heartwarming to know that their dedication to exceptional service and genuine care enhanced your anniversary celebration and overall experience with us.Your compliments regarding the cleanliness and friendliness of our resort are greatly appreciated. Maintaining a welcoming and pristine environment is a priority for us, and we are pleased that it contributed to your enjoyment.We sincerely apologize for any disappointment you experienced with the food quality during your stay. Rest assured, your feedback has been shared with our culinary team to address the temperature of the dishes and ensure that they meet our guests' expectations in the future.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another memorable visit in the future.Best regards,Mitsis Selection Alila

6/10 一般

Emuobor

親子同遊
On first impression we were impressed but a few things lowered our experience throughout our 6-night stay. 1. When we were taken to our room I saw a cigarette in our pool, however, this was removed immediately. 2. No one seemed to have the tools to amend our a la carte restaurant booking which didn't make sense since the booking was done online, that was frustrating. 3. Was not a big fan of the pebble beach experience Lindos had a better beach experience. 4. Kids club was not very engaging, and activities were very limited. No soft play options either. 5. The staff serving food in the main restaurant was slow and unattentive and this was consistent throughout. However, there was 1 extremely helpful lady I believe she was the host who showed brilliance. 6. Not as friendly as I would have expected everyone seemed to keep to themselves. Overall not a completely terrible experience but fell short of my expectations in a major way.
於 2024 年 4 月住了 6 晚

10/10 優異

Thamina

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very friendly, clean modern hotel with lots of dinning options. Would definitely recommend
於 2024 年 4 月住了 4 晚
Mitsis Selection Alila 於 2024年4月20日的回應
Dear Thamina,Thank you for your kind words! We sre thrilled to hear that you enjoyed your experience with us. Providing a clean, modern environment and excellent dining options are top priorities for us, and we are glad to hear that our staff's hospitality left a positive impression on you. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!Best regards,

8/10 不錯

Xzavian

讚好:整潔度、職員與服務和住宿狀況
Enjoyed my stay . Would come back and would recommend
於 2024 年 4 月住了 2 晚
Mitsis Selection Alila 於 2024年4月17日的回應
Dear Xzavian,Thank you for your review. We are delighted to hear that you enjoyed your stay. We look forward to hosting you again.Best regards,

10/10 優異

Tiffany

於 2024 年 4 月住了 7 晚
Mitsis Selection Alila 於 2024年5月6日的回應
Thank you for your thoughtful gesture in leaving a five-star review. Your willingness to share your positive experience is highly valued, and we eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,Mitsis Selection Alila

10/10 優異

Pritesh

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Mitsis Selection Alila 於 2024年4月17日的回應
Dear Pritesh,Thank you for your review! We hope to welcome you back soon.Best regards,

8/10 不錯

Maya

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A beautiful and modern hotel in Rhodes, rooms and facilities were clean and there was plenty to do in the resort. Staff were friendly and helpful, we had a bottle of rose in the room when we arrived and on our last night we had a fruit platter and lemonade delivered to the room, which I thought was really thoughtful. Would definitely stay here again so many food choices and excellent entertainment in the evenings, would highly recommend!
於 2024 年 4 月住了 4 晚
Mitsis Selection Alila 於 2024年4月17日的回應
Dear Maya,Thank you for your glowing review of our hotel! We are thrilled to hear that you enjoyed your stay with us and that our clean rooms, plentiful facilities, and friendly staff contributed to a memorable experience. It's wonderful to know that you appreciated the thoughtful gestures, such as the complimentary bottle of rosé and the fruit platter with lemonade on your last night.We take great pride in offering a wide variety of food choices and providing excellent evening entertainment for our guests. Your recommendation means a lot to us, and we would be honored to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for choosing our hotel, and we look forward to hosting you again soon!Best regards,

8/10 不錯

Noemie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 7 晚
Mitsis Selection Alila 於 2024年4月17日的回應
Dear Noemie,We would like to thank you for your review. We trust that you have enjoyed your stay and that we will see you again in the future!Sincerely

10/10 優異

Ann-Marie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚
Mitsis Selection Alila 於 2024年4月12日的回應
Dear Ann-MarieWe would like to thank you for your 5 star rating. We hope to welcome you back in the future.Best regards,

8/10 不錯

Rupinder

於 2024 年 3 月住了 7 晚
Mitsis Selection Alila 於 2024年4月17日的回應
Dear Rupinder,Thank you for your review.We look forward to hosting you again in the future.Sincerely

10/10 優異

Gaurav

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room are modern and clean, staff service is extremely high where ever you go they are happy to help. Loads of dining options and food is tasty and service is prompt. We were two families of 4 people each and we enjoyed our stay thoroughly. Can't recommend enough.
於 2024 年 3 月住了 7 晚
Mitsis Selection Alila 於 2024年4月7日的回應
Dear Gaurav,We sincerely appreciate your gracious feedback and the time you have taken to share your experience. It is truly rewarding to hear that our modern and clean facility met your expectations, and that our staff provided high-quality service with a genuine willingness to assist. We are delighted that our array of dining options and delicious cuisine, served promptly, added to the enjoyment of your stay. Your recommendation means the world to us and we look forward to welcoming you back in the near future!Best regards,

10/10 優異

sevoula

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff could not do enough for us . The customer relations lady Vitalia, the reception staff Dominika & Iris & Tsampika & Rania the bar and the porter Nestor were all professional & excellent at keeping us comfortable and making our stay the most enjoyable . The stay was excellent and the kids had a lovely time. The rooms were clean & spacious with a lovely view and minibar . Our holiday was fantastic due to the lovely hotel & welcoming & helpful staff . They were very accommodating and friendly . Fantastic staff and facilities to relax and enjoy every minute .
於 2024 年 4 月住了 1 晚
Mitsis Selection Alila 於 2024年4月7日的回應
Dear Sevoula,We extend our sincere gratitude for your wonderful 5-star review. It brings us immense pleasure to hear that Dominika, Iris, Tsampika, Rania, and Nestor provided you with exemplary, ensuring your utmost comfort throughout your stay. We are delighted that your children enjoyed a memorable experience and that our immaculate rooms met your expectations. Your commendation is deeply appreciated, and we eagerly anticipate the opportunity to welcome you back for another stay.Warm regards,

10/10 優異

marian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Unique is the architecture of this hotel, secondly it’s the staff ! Cuisine, restaurants etc. cleanliness is key here . I had room 604 sea view not as good as other sea view as it’s a little restricted with a wall instead of glass , otherwise wonderful large room 👍 Thank you Alila 💕
於 2024 年 3 月住了 4 晚
Mitsis Selection Alila 於 2024年5月3日的回應
Dear Marian,Thank you for sharing your experience with us, and for highlighting the unique architecture and outstanding service provided by our staff. We greatly appreciate your feedback on the room. We are delighted to hear that you enjoyed the spaciousness of your room and had a wonderful overall experience with us. We look forward to welcoming you back in the future. Thank you again for choosing to stay with us!Sincerely,Mitsis Selection Alila

10/10 優異

marian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our Room 604 was lovely, little restricted with a wall instead of others being glass front but lovely view 😊 . Cannot fault staff here , all food is wonderful ! Entertainment great! Very clean hotel , area’s are kept immaculate, a special thanks to all the reception staff very helpful, and well done to the pizza guy on beach 🏖️. Thanks MITSIS Alila 👍
於 2024 年 3 月住了 1 晚
Mitsis Selection Alila 於 2024年4月7日的回應
Dear Marian,We sincerely appreciate your gracious feedback regarding your recent stay with us. It is delightful to learn that you found our culinary offerings exceptional, our hotel impeccably clean, and our reception staff exceedingly helpful. We extend our gratitude for acknowledging the exemplary service provided by our team members, including the pizza service on the beach. We look forward to the pleasure of welcoming you back for another outstanding experience in the near future.Best regards,

6/10 一般

marian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I should have had full sea view but was given partial sea view as it had brick wall and when sitting on balcony you could not see the view! I was given room 604!!! Not full sea view 😡. Also Expedia had given false info on city tax instead I had to pay 40 euro extra not what was on Expedia invoice!!!
於 2024 年 3 月住了 3 晚

8/10 不錯

Peter

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mitsis Alila Resort & Spa 於 2024年3月8日的回應
Dear Peter, Thank you for your feedback and for rating us 4 stars on Expedia. We're pleased to hear that you had a positive experience during your stay at Mitsis Selection Alila. We appreciate your support and hope to have the opportunity to exceed your expectations in the future.Sincerely, Mitsis Selection Alila

10/10 優異

Stephane

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年11月14日的回應
Dear Stephane,Thank you so much for taking the time to share your wonderful 5-star review with us! We're thrilled to hear that your experience with Expedia and your stay at Mitsis Selection Alila exceeded your expectations.Our team works hard to provide a seamless and enjoyable experience for our guests, and we're delighted to know that you found our resort to be a memorable destination. We truly appreciate your positive feedback, and we hope to have the pleasure of welcoming you back to our hotel in the near future.Once again, thank you for choosing Mitsis Selection Alila. We look forward to hosting you again and providing another exceptional stay.Warm regards,Mitsis Selection Alila

8/10 不錯

Wolfgang

讚好:整潔度和職員與服務
於 2023 年 10 月住了 8 晚
Mitsis Alila Resort & Spa 於 2023年11月9日的回應
Dear Valued Guest,Thank you for your highly advanced rating on Expedia. We appreciate your feedback and would love to know more about your experience to continue improving. If you have any specific comments or suggestions, please feel free to share them with us directly. Your input is valuable to us and we hope to have the chance to welcome you back in the near future.Best regards,Mitsis Alila Resort & Spa

10/10 優異

Henry Charles Robert

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Good hotel, staff are very friendly, good facilities and was a very good stay.
於 2023 年 10 月住了 4 晚
Mitsis Alila Resort & Spa 於 2023年11月1日的回應
Dear Henry Charles Robert,We're thrilled to hear you had a great stay! Thank you for your kind words about our friendly staff and excellent facilities. We look forward to hosting you again soon!Best regards,

10/10 優異

Hina (London)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the best resorts I have ever stayed in. The property is so clean, modern and has the best facilities. The staff is so courteous. Plenty of food options to choose from. I cant wait to go back again.
於 2023 年 10 月住了 4 晚
Mitsis Alila Resort & Spa 於 2023年11月1日的回應
Dear Hina,We're delighted that you enjoyed your stay at our resort! We appreciate your kind words about our clean, modern property, excellent facilities, courteous staff and diverse dining options. We can't wait to welcome you back soon for another great experience! Thank you for choosing us!Warm regards,

10/10 優異

Dean

讚好:整潔度和住宿狀況
於 2023 年 10 月住了 9 晚
Mitsis Alila Resort & Spa 於 2023年10月31日的回應
Dear Mr. Dean,We are truly delighted to receive your excellent rating and positive review! Your satisfaction is our top priority and we are thrilled to hear that we have met your expectations. Our team works hard to provide the best possible experience and it is incredibly rewarding to see that effort reflected in your feedback.Thank you for your support and for choosing us. We look forward to welcoming you again in the future!Warm regards,Mitsis Alila Resort & Spa

8/10 不錯

Amit

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 5 晚
Mitsis Alila Resort & Spa 於 2023年10月28日的回應
Dear Amit,Thank you for taking the time to review us on Expedia and for the rating of 4/5. We value your feedback and will use it to improve our services. If there are any specific areas you believe we can enhance, please do not hesitate to let us know. We hope to have the pleasure of serving you again and exceeding your expectations on your next visit.Best regards,Mitsis Alila Resort & Spa

10/10 優異

Markus

於 2023 年 10 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月28日的回應
Dear Markus,We are thrilled to receive your exceptional rating of 10/10 on Hotels.com! Your positive feedback is greatly appreciated and it motivates us to continue delivering top-notch service. We look forward to welcoming you back for another outstanding experience in the future.Warm regards,Mitsis Alila Resort & Spa

6/10 一般

Marc Sebastian

家人同遊, 親子同遊
讚好:整潔度和設施服務
Das Hotel ist okay aber viel zu teuer für die Leistung! Insg. aber kein 5-Sterne-Standard - eher 4-Sterne. Zu wenig Personal für viel zu viele Gäste. Das Abendessen war im wartesaalflair. Geschirr teilweise unzureichend sauber. Tischbestellungen (Getränke) teilweise falsch ausgegeben. Cocktails u. Softgetränke schmecken billig. Umständliche Reservierungen für die zusätzlichen Restaurants - auch hier zu wenig Kapazität. Zu kleiner Pool für dieses riesige Hotel und zu kaltes Wasser. Nur Salzwasserpool. Zu wenig Pool-Handtücher vorhanden. Pool-Liegen werden von allen (nicht nur Deutsche) sehr früh belegt. Die Zimmer sind hellhörig.
於 2023 年 10 月住了 11 晚
Mitsis Alila Resort & Spa 於 2023年10月30日的回應
Dear Marc Sebastian,We appreciate your feedback and value your perspective on your recent stay. While we regret that you didn't find our services up to your expectations, we'd like to provide a different viewpoint on some of your concerns.Our pricing reflects the quality and service we offer and many of our guests find it to be fair. We continually strive for excellence and we take guest feedback seriously.We apologize for any inconvenience you experienced during your stay, including issues with dinner ambiance, cleanliness and drink orders. We are committed to addressing these concerns with our team.We would like to kindly encourage our guests to share their concerns with us during their stay to address issues in real-time, as this helps us enhance the overall guest experience. Regarding the pool, we understand the challenges during peak times and are working to enhance the experience.Your comments about room noise are duly noted and we'll take steps to minimize any disturbances.We hope to have the opportunity to serve you better in the future!Respectfully,

8/10 不錯

Tuomas

讚好:住宿狀況
於 2023 年 10 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月28日的回應
Dear Tuomas,We would like to express our gratitude for your review and the rating of 4/5 on ebookers. Your feedback is important to us and we are committed to continuous improvement. If you have any specific suggestions or areas where we can enhance your experience, please feel free to share. We look forward to the opportunity to serve you even better during your next visit.Sincerely,Mitsis Alila Resort & Spa

10/10 優異

Peju

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved staying at Mitsis Alila. The beach and the surroundings was my favourite thing to do. The beach was so clean and I could spend a lifetime (obviously exaggerated) at this resort. The staff were so kind, helpful and always smiling. Thank you we had an amazing time with you.
於 2023 年 10 月住了 6 晚
Mitsis Alila Resort & Spa 於 2023年10月25日的回應
Dear Peju,We would like to express our sincere appreciation for taking the time to share your feedback about your recent stay at Mitsis Alila. Your kind words truly resonate with the entire team here and we are delighted to hear about your experience.We are thrilled to know that you thoroughly enjoyed your time at our resort and that the beach and its surroundings left such a lasting impression on you. Furthermore, it warms our hearts to read about your positive interactions with our staff. We pride ourselves on delivering exceptional service and their kindness, helpfulness and ever-present smiles exemplify our commitment to ensuring a memorable experience for our guests.Your gracious words are truly appreciated, and we are grateful for the opportunity to have been a part of your vacation. We look forward to the privilege of hosting you once more in the future and we are committed to providing you with another remarkable stay at Mitsis Alila.Warm regards,Mitsis Alila Resort & Spa

10/10 優異

Ravi

讚好:整潔度、職員與服務和住宿狀況
-
於 2023 年 10 月住了 3 晚
Mitsis Alila Resort & Spa 於 2023年10月23日的回應
Dear Mr. Ravi,Thank you for the 5-star rating! We appreciate your support and are delighted to know you had a great experience with us.We look forward to serving you again soon!Warm regards,Mitsis Alila Resort & Spa

8/10 不錯

Raffael

家人同遊
不滿:整潔度和職員與服務
Max. 3* Hotel
於 2023 年 10 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月23日的回應
Dear Raffael,We appreciate your feedback, but we would love to hear more about your experience to better understand how we can improve further. If you could provide more direct feedback or specific details regarding your stay, it would be immensely helpful for us in addressing any concerns or areas that may require attention. Your insights are valuable to us and we aim to make your future experiences even more enjoyable.Please feel free to share any additional information or suggestions you may have. We look forward to hearing from you.Best regards,Mitsis Alila Resort & Spa

8/10 不錯

Anastasia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good concept with food and activities and staff is eager to help! Pools are not heated and get really cold. Family room’s partition is not soundproof at all…
於 2023 年 10 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月23日的回應
Dear Anastasia,We sincerely appreciate you taking the time to share your feedback regarding your recent visit to our resort. Your input is invaluable to us as we continuously strive to enhance the overall guest experience.We are delighted to hear that you appreciated the concept of our food and activities and we greatly value your positive remarks about our dedicated staff. It is our commitment to provide exceptional service and your acknowledgment serves as an encouraging testament to our team's efforts.We regret to learn of your concerns about the pool temperature. It's important to note that our spa facilities include an indoor heated pool and we encourage our guests to take advantage of this amenity for a more enjoyable experience.Regarding the soundproofing of our family rooms, we are grateful for your feedback. We understand the importance of privacy and tranquility for our guests and have always endeavored to maintain a high standard of soundproofing in our rooms. Your comments are taken seriously and we will certainly explore ways to further enhance this aspect to ensure a more peaceful environment for all our guests.Once again, thank you for choosing our resort and we hope to have the opportunity to welcome you back in the future, offering an even more enjoyable stay!Warm regards,Mitsis Alila Resort & Spa

10/10 優異

Anja

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tolle Anlage für alle, die Ruhe lieben. Hochwertig, liebevoll durchdesigned (von ganz unten bis ganz oben, innen und außen), Marmorboden überall und bequeme Betten. Es sind super schicke, bequeme und dick gepolsterte Liegen an den Pools und am Strand für jeden verfügbar. Keine Belegung durch Handtücher deswegen ;-) Badetücher schleppen ist nicht notwendig, da täglich frisch am Wasser zu haben. Wer sich am Strand nur wenden möchte und baden - kein Problem. Viele Strandkellner sorgen für Getränke nach Wunsch. Badeschuhe sind wirklich vorteilhaft (sehr steinig) und auch Schwimm- oder Taucherbrille. Das Wasser ist nämlich glasklar. Die Restaurants, welche im AI bereits enthalten sind - lecker. Nach dem Check-in buchen möglich. 2 waren für uns in der 1 Woche möglich, also weise wählen. Jeden Abend wechselndes Buffet, passend zu den Spezialitäten-Restaurants. Alles sauber und ordentlich und der Ausblick vom Zimmer ist grandios. Jeden Abend geschmackvolles Abendprogramm. Hübsch rausgeputzte Menschen, viel Platz zum sein, da nichts zu eng und vollgestellt, 24h Essen und Trinken. Minibar wurde mit allem und viel, täglich aufgefüllt. Cocktails, alles was das Herz begehrt - auch, was nicht auf der Karte steht… die Barkeeper lieben Herausforderungen;-) Wir waren diesmal nur 1 Woche Urlauben, konnten im Alila aber wirklich auftanken. Taxikosten sind absolut bezahlbar und lassen Busse und Sammeltransporte blass aussehen… Rundum empfehlenswert, wir kommen bestimmt wieder.
於 2023 年 10 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月22日的回應
Dear Mrs. Anja,We sincerely appreciate your detailed and positive review of your recent stay at our facility. Your thoughtful comments provide us with valuable insights into your experience and help us maintain the high standards we aim to uphold.It is heartening to learn that you found our resort to be a tranquil oasis, designed with meticulous care from the inside out. The marble floors and comfortable beds are indeed designed to provide the utmost comfort and luxury. We are delighted that you enjoyed the well-appointed loungers by the pools and beach and our commitment to providing fresh towels and prompt service.Your mention of the crystal-clear water and the need for bathing shoes and swimming equipment is insightful for our future guests. We are pleased that you found our all-inclusive restaurants to be delicious and appreciated the flexibility of booking after check-in. It is wonderful that you were able to sample a variety of dining experiences during your stay.Maintaining a high standard of cleanliness and providing a beautiful view from your room are top priorities for us and we are pleased that you recognized our efforts in this regard. We are equally thrilled to know that you enjoyed our evening entertainment program and the availability of food and drinks around the clock. The efforts of our bartenders to accommodate unique requests are commendable and we appreciate your acknowledgment.Your recommendation means a lot to us and we are eagerly looking forward to welcoming you back in the future. With best wishes,Mitsis Alila Resort & Spa

10/10 優異

Anders

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We will return (again)
This is the best place we ever stayed. It's our 3rd time here, and we will return for a 4th time.
於 2023 年 10 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月20日的回應
Dear Anders,We sincerely appreciate your outstanding review and we are honored that you have chosen our establishment as your preferred destination for the third time. Your feedback, awarding us a perfect 10 out of 10 rating, is indeed heartening.It brings us immense joy to know that you regard our accommodations as the finest you have ever experienced. Thank you for your continued trust in our establishment. We are eagerly looking forward to hosting you for the fourth time and we are committed to ensuring that your next visit will be as memorable as the previous ones.Warm regards,Mitsis Alila Resort & Spa

10/10 優異

Gabriel

家人同遊, 親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Die Einrichtung ist eine der schönsten an diesem Strand
於 2023 年 9 月住了 8 晚
Mitsis Alila Resort & Spa 於 2023年10月19日的回應
Dear Gabriel,Thank you very much for your excellent review. We are delighted to hear that you enjoyed your stay at our hotel and that you found our establishment to be one of the most beautiful in the area. Customer satisfaction is always our top priority and this kind of feedback encourages us to continue providing the best possible experience to our guests. We look forward to welcoming you back in the future.Warm regards,Mitsis Alila Resort & Spa

8/10 不錯

Lauri

於 2023 年 10 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月19日的回應
Dear Lauri,Thank you for taking the time to leave us this advanced rating. Your feedback is valuable to us and we appreciate your positive evaluation. We always strive to provide the best experience for our guests and we'd love to hear more about your thoughts on your stay.If you have any specific comments or suggestions that could help us further improve our services, please feel free to share them directly with us. Your feedback is instrumental in ensuring that we continue to meet and exceed your expectations.Your insights will assist us in making your next visit even more enjoyable. We look forward to hearing from you and to welcoming you back in the future.Warm regards,Mitsis Alila Resort & Spa

8/10 不錯

Isla

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Not as good as it used to be
We stayed at this hotel in 2019 and chose it again this year as we had previously been so impressed by it. Unfortunately standards have slipped since 2019. Service was slow in many areas and products unavailable. We were a family of 3 but our room was made up for 2. Housekeeping did come and make the bed up but we never received sufficient towels.On ordering a latte or cappuccino at breakfast it was regularly up to 20 minutes before this was served. We were always finished eating before the coffees were served. Some staff worked extremely hard but others were quite lazy. Wait times in the bar behind reception were often excessive due to a lack of staff. They claimed they couldn't always offer all drinks as they hadn't had time to stock the bar, they had been serving customers since the start of their shift. The pool bar ran out of diet coke on day 4 of our holiday and it was never replenished. The food on the buffet was actually quite limited and repetitive compared to our previous trip.We had a vomit-like substance appear in the shower so called reception to no avail. After visiting reception they sent housekeeping up to dose the shower. Housekeeping blamed us for being sick in the shower when there was quite clearly an issue with the drains. She also mopped the substance up and then used the dirty mop to clean the bathroom floor! Alila was an excellent hotel but I would now say it is between average and good. It's a 4 star hotel now
於 2023 年 10 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月19日的回應
Dear Isla,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate the opportunity to address your concerns and share our perspective.Firstly, we'd like to emphasize that our staff strives to provide the best possible service to our guests and minimize waiting times. We acknowledge that there were delays in service and product availability during your stay and we apologize for any inconvenience you may have experienced. These delays can sometimes occur, especially during peak periods or due to unforeseen circumstances and we are continually working on improving our service to ensure a more seamless experience for our guests.Regarding the housekeeping service, we do our best to ensure that the room setup and the number of towels are in line with our guests' preferences. We understand that everyone has different needs and we're more than willing to adjust our service based on your requirements.Maintenance issues, like the one you described in your bathroom, can indeed be unfortunate. It is essential to us that such issues are addressed promptly and effectively. We appreciate your feedback as it helps us improve our services and meet our guests' expectations and we thank you once again for sharing your thoughts and adbanced rating. We hope you would consider giving us another opportunity in the future to demonstrate the high standards we aim to maintain. Your satisfaction remains our top priority.Thank you for your valuable input and we look forward to welcoming you back for a better experience.Warm regards,Mitsis Alila Resort & Spa

6/10 一般

真實旅客

家人同遊
讚好:整潔度和客房舒適度
This is a simple all inclusive hotel. It is a generous site and comfortable but has number of drawbacks. 1. food is appalling 2. the hotel is understaffed and service staff cant keep up with demands, needs and tidying communal spaces 3. pool is very small for this size of a hotel Overall staff are lovely and very accommodating. Given this is an all inclusive hotel - I wouldn't come back again because the food was that bad.
於 2023 年 10 月住了 4 晚
Mitsis Alila Resort & Spa 於 2023年10月15日的回應
Dear Reviewer,We appreciate your feedback on your recent stay at our all-inclusive hotel. We'd like to address some of the concerns you raised.We understand that the quality of our cuisine is of paramount importance to our guests and we regret to learn that you found it disappointing. We take the dining experience of our guests seriously and are dedicated to offering a diverse array of cuisines to cater to a wide range of tastes. Our restaurants include options spanning from Greek to Asian, Italian to Mexican, in addition to our main restaurant. We are surprise to see such comments as our cuisine is always being praised.Moreover, we endeavor to provide a serene and enjoyable pool experience, offering a variety of pool options. In addition to our main pool, we have two dedicated children's pools to ensure a safe and enjoyable environment for families with young ones. We also provide an indoor pool for guests who prefer a more private or sheltered swimming experience. Our goal is to provide a range of aquatic options to cater to the diverse preferences of our guests.We sincerely appreciate your kind words regarding our staff. We take pride in their dedication to accommodating the needs of our guests. We firmly believe that we maintain an adequate number of staff members to sustain a high level of service. If you encountered any delays or service shortcomings during your stay, we extend our sincerest apologies and will address these matters with our team to ensure a more efficient and enjoyable experience for future guests.We are committed to an ongoing process of service improvement and hope you will consider giving us another opportunity to exceed your expectations in the future. Thank you for choosing our hotel and we eagerly look forward to the possibility of welcoming you back in the future.Warm regards,Mitsis Alila Resort & Spa

10/10 優異

Anu

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Mitsis Alila Resort & Spa 於 2023年10月14日的回應
Dear Anu,We are delighted to hear that you enjoyed your stay and gave it a perfect 10 out of 10 rating. Your feedback is greatly appreciated and it fills us with pride to know that we were able to provide you with an exceptional experience. We extend our heartfelt thanks for your support and look forward to the opportunity to welcome you back in the future.Best regards,Mitsis Alila Resort & Spa

10/10 優異

Jiten

於 2023 年 8 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月12日的回應
Dear Jiten,We would like to primarily thank you for choosing Mitsis Alila Resort & Spa for your recent holidays and for awarding us with this excellent rating.We hope you had a wonderful stay at our resort and we have the chance to welcome you back soon.Warm regards,Mitsis Alila Resort & Spa

8/10 不錯

Karen

於 2023 年 10 月住了 2 晚
Mitsis Alila Resort & Spa 於 2023年10月31日的回應
Dear Mrs. Karen,We would like to extend our heartfelt thanks for taking the time to share your feedback following your recent stay at our hotel. Your insights are highly valuable to us and we appreciate your 4-star rating.Your 4-star rating suggests that you were generally pleased with your visit, but there may be some aspects where we can make improvements to ensure a 5-star experience in the future. Your input is essential to our ongoing efforts to provide the best possible service to our guests.Once again, thank you for choosing our hotel and for your valuable feedback. We remain dedicated to improving our services and creating memorable experiences for all our guests.We look forward to having the pleasure of welcoming you back in the near future and we are committed to making your next stay even more enjoyable.Warm regards,Mitsis Alila Resort & Spa

10/10 優異

Suzanne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
La chambre d’hôtel était magnifique. La nourriture était excellente. Le service excellent aussi. En ce qui concerne la nourriture, c’est l’endroit le mieux de tous les resorts que j’ai fait.
於 2023 年 10 月住了 5 晚
Mitsis Alila Resort & Spa 於 2023年10月10日的回應
Dear Mrs. Suzanne,Thank you for your recent review of our hotel. We are delighted to hear that you enjoyed your stay and we are especially pleased to learn that you found our rooms, food and service to be excellent.We take great pride in our hotel and we strive to provide our guests with the best possible experience. We are especially pleased to hear that you found our food to be the best of any resort you have been to. Our chefs work hard to create a delicious and varied menu and we are always happy to accommodate special dietary requests.We appreciate your feedback and we hope to welcome you back to our hotel soon.Warm regards,Mitsis Alila Resort & Spa

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度
The hotel is lovely and has everything you need. The food in the restaurants is not amazing but presents well. Make sure to book them in advance on the app or you will miss out. Lovely beach bar and amazing pizza whenever you feel like a slice. Room are run down and housekeeping standards are low due to the size of the hotel. Lady working at Pita corner was just amazing!!
於 2023 年 9 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年10月5日的回應
Dear Valued Guest,Thank you for taking the time to share your review of the hotel. We appreciate your feedback and are pleased to hear that you enjoyed certain aspects of your stay.It's great to know that you found the hotel to be lovely and that it offers everything you need. The mention of the food in the restaurants being well-presented but not amazing gives us valuable insight into the dining experience. We will definitely take this feedback into consideration as we continually strive to improve our culinary offerings.We are delighted that you enjoyed the beach bar and the pizza and it's wonderful to hear that the staff at the Pita corner left a positive impression on you. We will make sure to pass on your compliments to the team member you mentioned.We apologize for any inconvenience you may have experienced during your stay. It's important to note that we provide housekeeping services every day to ensure that our guests enjoy a clean and comfortable environment. Moreover, our rooms are meticulously decorated with careful attention to detail, aiming to offer all the comforts of a 5-star resort. Thank you once again for your review and we hope to welcome you back again in the future. Kind regards,Mitsis Alila Resort & Spa

10/10 優異

Neithun

讚好:整潔度、職員與服務和住宿狀況
Amazing
於 2023 年 9 月住了 8 晚
Mitsis Alila Resort & Spa 於 2023年9月28日的回應
Dear Mr. Neithun,Thank you for your review!We are thrilled to hear that you had an amazing experience with our resort.Once more thank you for your kind words and we are looking forward to welcome you back again!Warm regards,Mitsis Alila Resort & Spa

10/10 優異

Viveak

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 4 晚
Mitsis Alila Resort & Spa 於 2023年9月26日的回應
Dear Viveak,We would like to primarily thank you for choosing Mitsis Alila Resort & Spa for your recent holidays and for awarding us with this excellent rating on Expedia.We hope you had a wonderful stay at our resort and we have the chance to welcome you back in the near future.Kind regards,Mitsis Alila Resort & Spa

10/10 優異

Armend

讚好:整潔度
於 2023 年 9 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年9月23日的回應
Dear Armend,Thank you for the five-star review! We're delighted to have met your expectations and look forward to serving you again in the future.Warm regards,

10/10 優異

Linda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel and staff, thank you. The dining options and quality of the food on offer was superb.
於 2023 年 9 月住了 7 晚
Mitsis Alila Resort & Spa 於 2023年9月17日的回應
Dear Linda,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a wonderful experience during your stay at our hotel and we greatly appreciate your kind words.Our dedicated staff takes great pride in providing exceptional service and it is heartwarming to know that they made your stay memorable. We are also delighted that you enjoyed the dining options and found the quality of our food to be superb. Your feedback is invaluable to us and it motivates us to continue delivering exceptional service and dining experiences. We look forward to welcoming you back to our hotel in the future. Warm regards,Mitsis Alila Resort & Spa

10/10 優異

Dawn

伴侶同遊
Loved this hotel. Food quality very good, especially the A la carte restaurants. The champagne bar is a must before dinner. Evening entertainment every night.
於 2023 年 9 月住了 8 晚
Mitsis Alila Resort & Spa 於 2023年9月17日的回應
Dear Dawn,We greatly appreciate your positive feedback! It is fantastic to hear that you loved your stay at our hotel. The fact that you found the food quality, especially at our A la carte restaurants, to be very good warms our hearts.We are thrilled you enjoyed the must-visit champagne bar before dinner and the evening entertainment every night.Your feedback is incredibly valuable to us and it motivates us to continue exceeding your expectations. We hope to have the pleasure of welcoming you back to our hotel soon. Thank you for choosing our hotel and we look forward to serving you again.Best regards,Mitsis Alila Resort & Spa