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Aparthotel

The Nova Hotel & Apartment

3.0 star property

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Located in Hải An, Novatel Hotel & Apartment offers travelers a peaceful retreat with practical amenities like dry cleaning services. Visitors can enjoy free in-room WiFi to stay connected while unwinding with spa treatments or a game of billiards after sightseeing.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

In-room safe, desk, blackout curtains, soundproofing

Studio

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nova Apartment, 2 Bedrooms

In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nova Apartment, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Nova Apartment, 2 Bedrooms

In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Bedrooms

  • Sleeps 4

View all photos for Nova Apartment, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Queen Beds

  • Sleeps 4

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2

Studio

  • Sleeps 2

Deluxe Room 5

  • Sleeps 4
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About the area

Located on a lake, The Nova Hotel & Apartment is in Quận Hải An neighbourhood and is connected to a shopping centre. Hai Phong Opera House and Du Hang Pagoda are local landmarks, and the area's natural beauty can be seen at Ha Long Bay and Tam Bac Lake. Navy Museum and VinWonders Vũ Yên are also worth visiting. Take the opportunity to explore the area for water adventures such as windsurfing. Visit our Hai Phong travel guide
View more Aparthotels in Hai Phong
Map
135 Hoang The Thien, Hai An, Hai Phong, 04000

What's nearby

  • A corner of the oyster feeding farm, float fishing village in Long Son commune, Ba Ria Vung Tau province Vietnam. People living and doing feed fish industry at floating village.
    Do Son Beach
    40 min drive - 32.2 km
  • Parkson TD Plaza
    2 min walk - 0.2 km
  • Aeon mall lê chân hải phòng
    5 min drive - 4.4 km
  • Lach Tray Stadium
    5 min drive - 2.6 km
  • Hai Phong Opera House
    7 min drive - 4.1 km

Getting around

  • Hai Phong Train Station
    13 min drive
  • Haiphong (HPH-Cat Bi)
    13 min drive

Restaurants

  • Hải sản Trung Kiên
    7 min walk
  • Starbucks
    6 min walk
  • Relax Cafe
    5 min walk
  • Sea Stars Hotel
    17 min walk
  • nhà hàng minh phương ngõ lụt
    12 min walk

About this property

The Nova Hotel & Apartment

This aparthotel features a fitness centre, a fridge in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include an electric kettle, a hairdryer and a safe.
The Nova Hotel & Apartment offers 28 air-conditioned accommodations with a safe and complimentary slippers. Accommodation at this 3-star aparthotel has kitchenettes with fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Kitchenette

  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: VND 100,000 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near a hospital
  • Near the airport
  • On a lake

Things to do

  • Bicycle parking
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Shopping centre
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 10 floors
  • 28 units
  • Bicycle parking
  • Bicycle storage
  • Built in 2020
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 100000 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: VND 100000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

This property does not have any lifts

Property is also known as

Novatel & Aparthotel Hai Phong
Novatel Hotel & Apartment Hai Phong
Novatel Hotel & Apartment Aparthotel
Novatel Hotel & Apartment Aparthotel Hai Phong

Frequently asked questions

Is The Nova Hotel & Apartment pet-friendly?

Yes, pets are allowed at this property. There's a fee of VND 100000 per pet, per night. Service animals are exempt from fees.

How much is parking at The Nova Hotel & Apartment?

Self-parking is free at this property.

What time is check-in at The Nova Hotel & Apartment?

Check-in start time: noon; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Nova Hotel & Apartment?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Nova Hotel & Apartment located?

Located in Quận Hải An, this aparthotel is 0.3 mi (0.5 km) from Parkson TD Plaza and within 3 miles (5 km) of Lach Tray Stadium and Aeon mall lê chân hải phòng. Navy Museum and Hai Phong Museum are also within 3 miles (5 km).

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Reviews

The Nova Hotel & Apartment Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 28 out of 29 reviews
Rating 8 - Good. 0 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

10/10 Excellent

Bradford

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was excellent — we were well taken care of from check-in to check-out.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is spacious, airy, and clean. The staff are friendly, and the bed is very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was clean and well-kept, with friendly and attentive staff. The bed was soft and comfy—I slept so well. A pleasant and relaxing stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was very clean with a quiet atmosphere. The staff were attentive and thoughtful. The bed was soft and smelled fresh, which made for a very relaxing stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service! The staff were incredibly friendly, the room was clean, and the bed was as soft as a cloud.
Stayed 1 night in Apr 2025

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was impressed by how clean the hotel was. The staff were friendly and extremely helpful from check-in until check-out. The bed was soft and comfortable, making it easy to relax and rest well.
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and nicely decorated, the bed was super comfy, and the staff were incredibly helpful and attentive. An experience beyond expectations!
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, professional and enthusiastic staff. The room was clean and the bed was comfortable. Definitely coming back!
Stayed 1 night in Mar 2025

10/10 Excellent

Summer

Liked: Cleanliness, amenities, property conditions & facilities
Every morning, someone would greet us and check if everything was okay with the room — such a nice touch!
Stayed 1 night in May 2025

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was fantastic! The room was spotless, the bed was incredibly comfortable, and the staff was always warm and welcoming. Absolutely worth every penny
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is clean, and the staff are extremely friendly. The bed is comfortable, and I had a great night's sleep. Very satisfied.
Stayed 1 night in Mar 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel isn’t the newest, but it’s impressively clean. Despite the older furnishings, everything is spotless and well-kept. For me, that’s more than enough for a comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
I accidentally left my phone in the room, and after I messaged the hotel, the receptionist had already kept it safe and arranged to send it back. Very professional and honest service.
Stayed 1 night in May 2025

6/10 Okay

Nhi

Disliked: Amenities
So the room had plenty of space with a kitchen and dining area as well. Check in was easy. What really let us down was that there were many areas that were dirty. The vents were covered in dust and I mean covered; the towels were very rough because they’ve been around for a long time; the shower easily flooded the surrounding bathroom floor. We had to lay towels down to slow the flooding. Turning the shower head away didn’t help either. The couch had stains from prior residents as well. Hate to say it, but we probably wouldn’t return
Stayed 1 night in Jul 2024

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, bed was comfortable, great location and staff were grit and helpful 😉
Stayed 1 night in Feb 2026

10/10 Excellent

Nha

Liked: Cleanliness, room comfort, communication
We stay 3 nights to visit family and this apartment is beautiful and quite, we love this place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Isla

Liked: Cleanliness, amenities, property conditions & facilities, communication
The receptionist was very charming – giving friendly recommendations in a relaxed, local style.
Stayed 1 night in Apr 2025

10/10 Excellent

Thành

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities, communication
It truly felt like they do this with heart, not just as a job.
Stayed 1 night in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Thank you to the evening shift receptionist for helping me change rooms upon request and for the kind and attentive support.
Stayed 1 night in May 2025

10/10 Excellent

Harrison

Liked: Cleanliness, amenities, property conditions & facilities, communication
When I brought my luggage back to the hotel, the security guard proactively came out to help with my suitcase without being asked
Stayed 1 night in Apr 2025

10/10 Excellent

Christabel

Liked: Cleanliness, amenities, property conditions & facilities
Du gardien au personnel d'entretien, tout le monde était accessible et sympathique. Je me suis senti très à l'aise ici
Stayed 1 night in May 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, amenities, property conditions & facilities, communication
L'hôtel était très propre, spacieux et aéré. Le personnel était professionnel et sympathique. Le lit était super confortable!
Stayed 1 night in Apr 2025

10/10 Excellent

Noémi

Liked: Cleanliness, amenities, property conditions & facilities, communication
J'adore cet hôtel! Les chambres sont propres, le lit confortable et le personnel accueillant. Une expérience inoubliable.
Stayed 1 night in Mar 2025

10/10 Excellent

Ð?

Liked: Cleanliness, amenities, property conditions & facilities, communication
Khách sạn sạch sẽ, nhân viên nhiề tình chăm sóc khách hàng
Stayed 1 night in Oct 2024