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“We were up four flights of stairs that no one bothered to tell us about. There was only one staff person and she had just started. When asked if we could have a different room as this was totally unacceptable, she said there were none and there clearly were as we walked around and saw many empty rooms. There was no hot water or clearly not available until morning. It was definitely not what I had expected. I was very disappointed. And there was no staff member all night and the door was……

“Friendly staff, super clean, great location, easy parking!”

“Positioned at the base of Long Lake this period lodge offers upstairs simple double bed rooms with fàsn, clean linens and hot water showers. Just enough to refresh from long days of summer or winter outdoor activities. A large porch for viewing lake. A well stocked bar & a separately billed steak & simple fare restaurant. Lots of sesting Game rooms for family & friends. Helpful wait staff. But no other lodge assistance. Welcomes families.Off road parking.”

“The room was very clean and in good condition. I would not stay here again, however. No microwave to heat up a cup of coffee, only one three-pronged outlet. A very small fan that made an unpleasant sound (no air conditioning - which is fine with me, but would have liked a better fan). I did get a good night sleep once I mentally tuned out the whine of the fan. My biggest complaint was that they did not give me the type of room I reserved. I might have complained, but the staff had already……

“It was a real treat to stay at the Balsam Inn! The Inn is off the beaten path like I wanted and very very quite. Jenny is a warm welcoming host. She even upgraded my room just because it was available. The room itself was beautiful! It felt like I was a guest in someones Adirondack mountain home. Antique furniture, pines cones, snowshoes, layered bedding...like in an LLBean catalog. The bed was super comfy. I had a large screen TV and mini fridge in the room. Although there is a……

“Location and amenities”

“We loved the tent we stayed in. Heads up there is a hill and a good walk up it to get to the tents. We managed to make it work, but it is something to take note of.pack light! Haha The tent itself and fire pit was so great. We only had one night, so it was great to not have to set it up ourselves. The linens and cooking supplies were also super useful. We loved how quiet it was, and the property is gorgeous to walk around. We plan to check availability for a cabin next time. Highly recommend……

“Check in was easy. The location was good for our trip.”

“The property had been cleaned and was in reasonably good condition. There was an overwhelming smell of cigarette smoke that really detracted from the positives. This was surprising because it was listed as a nonsmoking property. If you don’t mind the smell of cigarettes, then this is an economical and convenient place to spend the night.”

“The cabin was absolutely adorable! It was everything that we could have wanted on a getaway weekend. So clean. Everything was easy to figure out. We will definitely use this again.”

“The property served our needs for a one night stay in Caroga Lake. Finding the place was a bit of a nightmare. We had no wireless service in the area and the host did not provide very good directions. As we had no cell phone service, we could not call the host. We ended up going to the pist office and we were fortunate that a gentleman who was picking up his mail helped direct us to the unit otherwise we would have never found it. The unit was a bit rustic for my wife’s taste. Also, there were……

“Our stay was amazing. We just needed a quick weekend away, spur of the moment, and Lenny (owner) went above and beyond to help us enjoy every second. Clean, spacious, and relaxing. Breakfast at Chef Darrell's Diner was top notch. Great hike, and tree frogs at night. So perfect. Thank you so much! ”

“The good: extremely clean and tidy The bad: there is no shelf in the shower so you have to keep shampoo etc on the floor and keep bending down to get it. You also need to throw out your own garbage- ridiculous. The ugly: smoke alarm malfunctioned in middle of night and was not on wall but hidden under coffee cart. So obviously it had been an issue previously and was never addressed. Woke me and my neighbor up and scared the crap out of me. Did not get back to sleep at all. They promised a refund……

“This was a nice place to stay for a brief, overnight stay. It was conveniently located in the heart of town and just a stone's throw away from the beautiful Long Lake. The room was a little basic but it did have a super refreshing shower. Would stay again because of the nice staff & convenience factor.”

“The cabin was spotless & had so many amenities!The kitchen was fully stocked with dishes, pots & pans & glasses & mugsIt was the perfect getaway”