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"I loved the traditional house that was built 100 years ago. The hotel staffs were very polite and friendly. I would come back to this hotel again and would recommend all my friends and family here."

"Super good location! Definitely take the train in and do not ride the bus up. We took the bus and had to climb through the forrest to get there! Such a nice clean property and such helpful staff and the breakfast is very good!"

"The beds were comfortable, the food was fantastic. It is really close the transit."

"The staff were brilliant and very welcoming especially to my two children, the place was beautiful, the evening meal was lovely and very unique. We really enjoyed our 1 night stay."

"- clean room and bathroom (we booked a family room with private bathroom) - good shower room - two convenient stores nearby"

"We absolutely loved this place, and it’s probably going to be our favorite of all of Japan. The staff is super friendly, helpful, and knowledgeable. They go really out of their way to make a great experience for you! . The onsen is very cool as well. Highly recommend. 20/10"

"Great stay "

"Laid back and easy stay. Decent location if staying outside Hakone. Onsen was quite basic"