Hangzhou Hangzhou Opera Hotels

"The rooms are clean and the cleaning staff adjusted routine to my likes. The location is good, walkable to West Lake with lots of restaurants and shopping choices."

"Staff, facilities and food was excellent!"

"Excellent service, regardless of whether are you checking in or out, the staff treated you professionally and politely. The proximity to the malls around Wulin square and the Wulin night market is also a plus. But they need to review the "tastiness" of the breakfast. The breakfast has a respectable spread, what one would expect from a 5-star hotel, but the "tastiness" has many room for improvement."

"The room is clean, staff is very friendly and location very close to west lake."

"Super family friendly!"

"We stayed there for 4 nights in OCT26. Generally the hotel staff were friendly and helpful. The rooms were clean and well kept. The in room air-conditioning can fluctuate between warm and cool at times. The breakfast spread was good, with an array of international and Chinese selection. The executive lounge was a huge disappointment. The food in the lounge were very basic and the wines served were bad. Location wise, it's close to Malls, and Wulin Night market."

"Great breakfast, nice rooms and very kind staff!"

"Good service and nice hotel "

"Roomy and clean"

"the Staff is excellent , they help me for all I need and very friendly , i will stay again"

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"The location is great, the room is very spacious and clean, the staff are all really nice, the environment is very calm and peaceful, and overall really great quality hotel."

"Clean and nice room .. nice and helpful staff"

"Would stay again and again. Excellent value for money"

"Unique cinematic design residence which is just 8 mins walk from the night market. Many instagrammable spots. I even get a free fresh fruit platter and free fridge consumption and free breakfast."

"The hotel has a great location, cross the street from the West Lake. The view in the room is stunning."

"unique hotel. The safe is located at the reception desk in the lobby."

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"Excellent place to hold our luggage while we go last minute shop"

"The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service. "