Hangzhou Hangzhou Tower Shopping Mall Hotels

"It was a spectacular stay from start to finish. The room was spotless, the staff were incredibly kind and professional, and the overall atmosphere was relaxing and comfortable. Everything exceeded my expectations. I would definitely stay here again!"

"Very friendly staff, hotel is very clean "

"Good service and nice hotel "

"Great staff , great location"

"Very convenient location, excellent staff "

"The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay."

"Location is great. Staff are polite and nice."

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"

"Thank you Joey, great service "

"Clean room, the kitchen and other amenities. Will stay again "

"Great place! "

"The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of...

"Good location, clean rooms "

"Excellent place to hold our luggage while we go last minute shop"

"No tissue paper in the room. We got bited by many mosquitoes. "

"The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too. "

"check un lent (il est 23 h et on nous a dit que notre visa était expiré, alors que c’est faux...anglais nul donc difficile d’expliquer que non le visa n’est pas expiré...). Bref, le seul point positif est le petit dej. Sinon les chambres sentent beaucoup la cigarette aussi. "

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"Loved the decor both in common areas and in-room. Didn't like that to use the wifi, a staff member had to help us log on to each device separately, and we couldn't do an easy login by ourselves. "