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Phoenix Palace Hotel Hanoi

4.0 star property
Hotel with free parking, steps from St. Joseph's Cathedral of Hanoi

Choose dates to view prices

Phoenix Palace Hotel Hanoi is near Hanoi Old Town Night Market, offering a restaurant and dry cleaning services. Guests enjoy in-room WiFi and are perfectly positioned to visit St. Joseph's Cathedral or rent bikes for city exploration.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
The current price is HK$458
HK$521 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Double Room (with Window)

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room (with Window)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 236 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, Balcony, City View

View from room

Family Suite, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Double with Bacolny and city View

Minibar, in-room safe, desk, soundproofing

Suite Double with Bacolny and city View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room (with Window)

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room (with Window)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room, City View

View from room

Deluxe Quadruple Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 376 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Connecting Room

Living area

Connecting Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 53 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Connecting Room With City View

Minibar, in-room safe, desk, soundproofing

Connecting Room With City View

  • Sleeps 5

View all photos for Deluxe Family Room With Big Window

Minibar, in-room safe, desk, soundproofing

Deluxe Family Room With Big Window

  • Sleeps 3

View all photos for Deluxe Quadruple Room With City View

Minibar, in-room safe, desk, soundproofing

Deluxe Quadruple Room With City View

  • Sleeps 4

View all photos for Triple Room With Balcony

Minibar, in-room safe, desk, soundproofing

Triple Room With Balcony

  • Sleeps 3

View all photos for Family Suite Room With Balcony

Minibar, in-room safe, desk, soundproofing

Family Suite Room With Balcony

  • Sleeps 4

Suite Double With Bacolny And City View

  • Sleeps 2

View all photos for Deluxe Double Room With Window

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room With Window

  • Sleeps 2

View all photos for Suite Junior Room With Balcony

Minibar, in-room safe, desk, soundproofing

Suite Junior Room With Balcony

  • Sleeps 2

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About the area

Map
27A Phu Doan Str, Old Quarter- Hoan Kiem Dist, Hanoi

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoa Lo Prison Museum - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Train Street - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬1 min walk
  • ‪Still Color CF 32 Thọ XÆ°Æ¡ng - ‬2 min walk
  • ‪Ngoam - ‬1 min walk
  • ‪the little plan - ‬1 min walk

About this property

Phoenix Palace Hotel Hanoi

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Phoenix Palace Hotel Hanoi provides a terrace, dry cleaning/laundry services and a business centre. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and ATM/banking services
  • Smoke-free property, luggage storage and a computer station
Room features
All guest rooms at Phoenix Palace Hotel Hanoi boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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The price is HK$443
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Phoenix Palace Hotel
Phoenix Palace Hanoi
Phoenix Palace Hanoi Hanoi
Phoenix Palace Hotel Hanoi Hotel
Phoenix Palace Hotel Hanoi Hanoi
Phoenix Palace Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is Phoenix Palace Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Palace Hotel Hanoi?

As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at Phoenix Palace Hotel Hanoi on 26 Nov 2025 start from HK$458.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Palace Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Phoenix Palace Hotel Hanoi?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Phoenix Palace Hotel Hanoi?

Checkout is at noon.

Where is Phoenix Palace Hotel Hanoi located?

Located in Old Quarter, this hotel is steps away from Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 18 minutes.

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Phoenix Palace Hotel Hanoi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 100 reviews
Rating 8 - Good. 31 out of 100 reviews
Rating 6 - Okay. 12 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tyng Song

Liked: Amenities
This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.
Stayed 1 night in Mar 2024

6/10 Okay

Michael

spacious room, early check-in, very bad TV reception, good breakfast, central location in Old Quarter, but directly across from the hospitol garbage collection area with trucking done at all hours of the day.
Stayed 3 nights in Mar 2024

8/10 Good

Randal

Liked: Cleanliness, staff & service, room comfort

One Night Only

One night. Got upgraded as a courtesy.
Stayed 1 night in Dec 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The negative part of staying here was that you could hear everything happening in the halls. And every other night of our stay a family checked in and screamed and yelled while running up and down the halls late at night. Sometimes people were just hanging out in the halls having loud conversations. The walls are quite thin. The positives were that the breakfast was delicious. Small but tasty! The staff were kind and friendly. The location was great. Very close to the lake, shopping and restaurants.
Stayed 14 nights in Jan 2023

8/10 Good

Darcie

Liked: Cleanliness, staff & service, amenities
The staff were helpful and everything we wanted to see was in easy walking distance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our time at the Phoenix Palace. Anna, the manager, was incredibly kind and made us feel exceptionally welcome and cared for. She always responded to our requests with an open heart, no matter the time or complexity. Anna is undoubtedly the hotel's greatest asset. Her perfect English, warm smile, and abundant patience create an atmosphere where guests feel more like friends. We'd also like to express our gratitude to Peter for his kind assistance during our stay. The hotel itself is comfortable and boasts an amazing location. It's clean and provides a sense of safety. While the breakfast was enjoyable, we found that the cooking lady wasn't as hospitable as the aforementioned staff members. However, on the whole, we have nothing but positive feedback about this hotel. We highly recommend the Phoenix Palace.
Stayed 18 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentillesse du personnel, chambre tres correcte. Quartier moyen En globalité tres satisfaisant
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly and helpful staff. Would recommend to all.
Stayed 2 nights in Sep 2019

4/10 Poor

yeon jin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Ʞ계싀옆 최악의 룞 불펞하게 만드는 직원의 태도 비추

ì € ꌭ대Ʞ Ʞ계싀 옆에 방을 죌셔서 밀에도 아죌 시끄럜게 잀얎요 친구가 ë°© 옮ㄱㅣꞰ 귀찮닀고핎서 걍 지낎ꞎ했지만 생각할수록 Ʞ분나빠요 귞늬고 투얎가는날 픜업와서 찚타렀고 하니 동귞란안겜쓎 닚발뚞늬 여직원읎 붙잡고 얘Ꞟ하는데 자Ʞ넀 혾텔도 투얎등등 예앜가능하니 프론튞 읎용하띌고 하더군요 지ꞈ 상품볎여쀄까?하는데 할말을 잃었습니닀 귞걞 ꌭ 나가는 사람 붙잡고 할 읎알ꞎ지 원~~영얎륌 좀 만 더 잘했음 뭐띌한소늬 하고싶더군요 조식은 한번뚹고 맛없얎 바로 옆 쌀국수가게가서 뚹었얎요 귞집 쌀국수 진짜 맛있습니닀 추천드렀요 위치는 여Ʞ저Ʞ 닀니Ʞ 펾한 위치지만 룞상태 직원의 태도로 닀시 가고싶지도 추천하고싶지도 않습니닀
Stayed 4 nights in Dec 2018

10/10 Excellent

JUNGBAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

여Ʞ 숙박 하섞요~

음..가성비 대비 ꎜ찮아요. 조식도 ꎜ찮은데 조식 서비슀는 조ꞈ 점수가 떚얎지넀요. 뷔페 읎왞에 쌀국수륌 뚹을수 있는데 읎거는 아는 사람만 뚹을수 잇얎요. 식당에 투숙객읎 앉윌멎 직원읎 와서 시킬수 있닀 띌고 서비슀 륌 í•Žì•Œ 되는데... 귞렇지 않아여..한마디로 지 밥귞늇 지가 챙겚알 된닀고 죌방에 가서 직접 읎알Ʞ í•Žì•Œ 쌀국수 륌 쀍니닀. 귞왞에는 흠 잡을께 없얎요..아죌 좋아요
Stayed 3 nights in Apr 2019

10/10 Excellent

Dawon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good exellent!

Very good! Very clean! Very kind!
Stayed 1 night in Apr 2019

10/10 Excellent

Shoshana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is not far from the center. The staff are friendly. Quite clean.
Stayed 3 nights in Mar 2019

8/10 Good

Arno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé et avec bon rapport qualité prix
Stayed 1 night in Mar 2019

8/10 Good

heechang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ꎜ찮아요

적당한 가격에 잘 지낎고 왔습니닀. 저잵읎나 벜쪜에 있는 방은 절대로 플하섞요. 하룚자고 ë°© 바꟞얎 달띌고 했넀요
Stayed 5 nights in Feb 2019

8/10 Good

heechang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ꎜ찮아요

성요셉 성당 귌처. 시낎 ꎀꎑ하Ʞ 펞하고 큰 Ꞟ옆읎띌 찟Ʞ도 쉜넀요. 저잵 볎닀는 ê³ ìžµ 벜쪜 전망 볎닀는 시낎 전망윌로 숙박하섞요..
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

옚띌읞 정볎의 70%

복잡한 ꎀꎑ지 거늬에 삎짝 비쌜난 위치읎나 병원 걎너펞읎띌 밀에 앜간 음칚한펞. ë°€ 11시 묎렵까지는 죌변윌로 Ꞟ거늬 쌀국수와 술집읎 있고요. 찜묞읎 있는 객싀도 옆 걎묌곌 쎈귌접핎 있얎서 큰의믞는 없었음. 닎배냄새가 앜간 나는데 í„Žì—… 서비슀가 방향제륌 듀큰하게 뿌렀대서 더 힘듀었습니닀. 조식은 절대 사진처럌 나였지 않습니닀.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족

너묎 친절했고 닀시 가고 싶음.
Stayed 1 night in Oct 2018

6/10 Okay

yonggu, seoul

가격대비 만족슀럜지 ì•Šë‹€

옆걎묌읎 공사쀑읎띌 아칚부터 벜을 치는 소늬에 잠을 잘 수 없었닀. 위치는 나쁘지 ì•Šë‹€.
Stayed 4 nights in Mar 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Personale og vÊrelsets renhed fejlede intet. Morgenmads buffeten var ikke sÊrlig god. Mange fluer og havde stÃ¥et fremme lÊnge. Morgenmad fra menuen var bedre. “VÊrelse med udsigt/vindue” holder ikke. Der var vinduer, men med “udsigt” direkte ind i en mur dÊkket med planter 20cm vÊk.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Leuk voor 1 nachtje

Ik vond het een kamer voor maar 1 nachtje . De kamer was behoorlijk verouderd Ik heb mij behoorlijk geërgerd als ik iets wilde boeken of bestellen werd de prijs altijd in USD dollar genoemd (ik ben in Vietnam anders was ik wel naar Amerika geweest om in dollar te betalen). Zo irritant.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋은 숙소

저렎한 가격대비 깔끔하고 위치좋은 숙소였습니닀^^
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

저렎한 가격에 하룚정도 뚞묌Ʞ 좋음

위치 자첎는 혞안끌엠 혞수나 성요셉 성당곌 가까워서 좋았습니닀. 조식 퀄늬티도 만족합니닀. 닀만 혾텔 공사륌 하는거 같았는데 아칚 너묎 읎륞 시간부터 공사하는 소늬가 듀늬고 에얎윘읎 나였ꞎ하지만 더워서 잠을 자꟞ 까습니닀. 방안읎 너묎 더웠얎요.

10/10 Excellent

potomun, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ツヌリストゟヌンに䜍眮し枅朔な環境

フロントのスタッフさんは芪切です。郚屋も枅朔で綺麗です。ハノむの亀通はすごく悪いのでこの蟺りでホテルをずっおタクシヌを利甚しやすい環境がいいず思いたす。フロントに頌めば安心なタクシヌを呌べたす。街で拟ったタクシヌはほが、がったくりタクシヌです。 朝食に巻き寿叞がでお倧喜びでした。
Stayed 2 nights in Mar 2018

10/10 Excellent

Claire , Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great A/C and Brekkie!

Phoenix Palace Hotel was a great hotel for my husband and I to explore Hanoi! The staff were very kind and the breakfasts were delicious! So much food!! The rooms were very spacious and had great A/C units! We walked everywhere around the city from this spot-great location!
Stayed 3 nights in Mar 2018

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities

Great value

This is a great hotel with great staff. The value is also pretty good. Rooms are more spacious than you would get in the heart of the Old Quarter, but the location is still very good and close to landmarks such as the Cathedral. My only complaint is during my stay there was constant construction in the building next door. It was so loud and sounded like it was in my room. It started every day at 7:00 am, and sometimes very late at night. As soon as this construction finishes this will be an amazing place to stay!
Stayed 7 nights in Jan 2018