哈特酒店 | 熱門哈特住宿限時優惠每晚可低至 HK$470

「Room was ok but overpriced. Pool and hot tub were nice」

「Property was good location. Staff was great.」

「Room Number Eleven: The photo of the room did NOT match reality. The ancient berber carpet smelled like an ashtray and was full of runs and holes. It looked as if someone had punched a hole through the bathroom door with their fist, which did not make us feel safe. One of the shower walls was actually linoleum flooring that had buckled with use and the base of the shower had two thick mats that we refused to step on. The dead stink bug in the plastic potted plant was the cherry on top. We...

「Was not aware facility was having parking lot repaved until arrival, making parking a bit of a challenge. Illumination in the room could have been better designed. No night light in toilet tub area, forcing one to turn on an extremely bright ceiling light when using the facility during the night. In addition, the placement of the coffeemaker was in a spot where virtually no light fell, making it harder to operate. There appeared to be no temperature control on the mini refrigerator.」

「The room was very clean, as was the pool and hot tub. The staff were all very friendly and helpful. Nice place to stay!」

「Very clean and good vibe all around The staff was friendly and attentive Would love to return . Well kept hotel inside and out :)))」

「A lovely motel; clean, comfortable, and cozy.」

「Room and bathroom were adequate in size. Bed was comfortable. Parking right in front of our room was great. Did not like that the room smelled musty, and felt damp, AC/heat controls didn't work correctly, coffee pot was dirty, no filters. Office was supposed to have coffee and breakfast to go at 7am, this service was whenever they felt like opening, people standing outside waiting for coffee/breakfast. Checked out at 7:30am before check out time (11am) and rang the bell twice for service to...

「A must stay!!! Such a nice cabin and get away in the woods, Highly recommend, we will definitely be back!」

「It was a very clean room but I feel overpriced. As seniors we just cannot afford these prices but didn't have much choice as we were attending our nephews wedding」

「The room could be updated. TV was very small. Overall it worked for what we needed and would stay again if we needed a room in the area」

「Room was fine, everyone was helpful, however the wifi was awful…would not function properly most of the time. Other than that, the stay was good.」

「When I arrived, I was informed that no room was available because the hotel had been overbooked. What made the situation even more disappointing was the complete lack of apology or assistance in finding alternative accommodations.」

「Kyle was very pleasant and helpful during check-in. I loved the location of the property and the room was clean. 」

「This is our second visit here. Everything mostly went well, breakfast was great. We did have an issue on the day we arrived. We came and saw a note directing us to our room, which we dropped off our luggage and grabbed our room key but then when we came back that night around 8:00 the main door was locked and we had to call to get the pass code. We never received an email or text with any instructions. I do think communication could have been better. We stayed on the first floor king room. The...

「Water was brown hair was left in our room not clean dusty. Black mold in the office bathroom. Hotel worker was no help at all」

「Great place to stay.」

「I booked a trip six weeks in advance to go to Michigan- I was aware of the no refund policy. However over a month before the trip, I tried to cancel due to an illness/ hospitalization in my extended family. I tried cancelling and getting a refund, and the hotel wouldn’t refund with over a months advance notice. Even with the Expedia insurance, I would have had to provide medical records to prove a medical emergency, which wasn’t going to happen. DO NOT RESERVE FROM THIS ESTABLISHMENT. You...