Tokyo Hatakeyama Collection Hotels

"My husband and I have just completed 9 days at Tokyu Stay and absolutely loved it. The hotel was small , exceptionally clean and the staff were very gracious and professional. My husband left his iPhone in the taxi on arrival at the hotel and Julie ( and some of her colleagues) worked extremely hard to track it down and did so successfully, for which we were very grateful. Although the breakfast had limited choices it was ample. The fact that the hotel was situated very close to the Takanawa Gateway JR line was a real plus. We love returning after a busy day sightseeing to the much quieter area of Takanawa. Also the food options in this huge shopping precinct were amazing. I have no hesitation recommending this hotel. "

"Had a great stay with great customer service, would stay again!"

"I’m going to give my honest opinion! Everyone talked about how small the hotels in Tokyo are. However this particular hotel was exceptional. It is big compared to other hotels we stayed in Japan. There is a lot of drawer to put our clothes and also a good sized closet. The hotel provides almost everything to make our stay conducive. From the entrance, lobby and to the room itself you’ll be amazed. I loved the fact that it has 711 in the basement for a quick grab. And it is about seven minutes walk to shinagawa station. And the breakfast buffet has both Japanese and western selections. There is so much to choose from. And the staffs were so helpful. I’d definitely recommend this hotel to anyone going to Tokyo"

"The hotel was nice and an affordable option. The amenities were good and only wish they had more coin washer and dryers. Breakfast was really good and lots of options and the food was tasty."

"The location is so convenient. The room is a bit small and inside the room, the decorative pillow is so old and a bit dirty. Why not just give two pillows for each bed? "

"Rooms comfortable, but very dated, and generally quite shabby. Hotel is split across numerous different annexed levels. Had to skip the breakfast service due to huge queue/ inadequate provision for number of guests. This hotel needs renovation."

"The room I stayed was tidy and cosy. Good to have free coffee&tea and one bottle of water every day. Good location！Breakfast was a little disappointed, other than that A very nice hotel and I will probably stay this hotel next time as well."

"The entire hotel was clean with a welcoming and friendly staff. The atmosphere was also very fun. My favorite was the outdoor space in the lobby to relax and get fresh air."

"Room was clean. Bath on the highest floor was amazing. I would highly recommend the hotel if you fine with staying away from the touristic areas."