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"Staff"

"Room was spotless. Staff were great. Breakfast was excellent"

"The staff at Sherwood suites were absolutely spectacular, the breakfast had many options that all appeared to be fresh versus going to some hotels where it looks like the food‘s been sitting there for three days prior. Paragraph the room was exactly as shown in the pictures and what a plus to have a large washer and dryer inside of the hotel room. Absolutely intend on coming back to this location for an extended stay and Sherwood suites helped us to make Vietnam a destination that we will definitely be returning to. Great job all. 12-15-12.27.2025"

"This hotel is among the very best. We had a sumptuous time at the Lotte with special thank you to Ms Candy. Our room was spacious and immaculate, the service was impeccable, the pool was divine, the fitness centre very useful and every single staff member made us feel welcome. This is a luxurious stay and we highly recommend it. Thank you also to Ms Pinky and Ms Korean Butterfly. We enjoyed a fantastic burger at the hotel restaurant. We loved taking the executive package and having access to the executive lounge which is well worth it. We are already planning another stay at the Lotte!"

"Great location "

"Excellent staff perfect location great room"

"I love the place and must stay again bc all staff was very nice and professional. I had breakfast buffet everyday so please allow some suggestions if I may. The pancakes bc they are so small they can be surely overcooked or hard not good to choke on them especially kids. Why not some simple beef, chicken and fish dishes that’s yummy for both locals and foreign visitors. I stayed 4 nights and from my 59th floor there is no direct access to restaurants above me, so I have to go down to 48th floor and go up again disturbing staff to code me up. And why so stingy with 2pcs white sugar, 2pcs brown sugar really why not 3 :/ Just small things. Will stay ofcourse again and have another go, why not :) Thanks VINPEARL Landmark18 staffs, very nice to stay."

"The room was very clean; all the staff were friendly and made us feel so welcome. Belonging to the “Signature” category at Caravelle was something else: We will definitely stay only at Signature Caravelle when We will be in Saigon. Overall, an amazing experience staying at this high end hotel. Drs Vo and Huynh"

"Very good and helpful at check in (quick and efficient) "