Hoover Spa Hotel

"The staff is always good. Especially the day manager. Check in was 4om and we waited in line over an hour, due to no queen rooms cleaned. It was such an inconvenience! "

"Safe place. Nice breakfast "

"All was well with the property and staff. There were no Real issues. Did not eat breakfast for travel reasons. Parking was good we used the door closest to our room. "

"Great property and rooms. They gave us a bag of snacks and drinks when we checked in. Rooms were great and precious for a family of four. Only thing is towels - we could have had more"

"A golf trip and everything was excellent "

"Very clean hotel. Staff was friendly as well."

"My reservation was somehow cancelled, but not by me. My payment to Hotels.com was processed on 2/19/26 for a 2 night stay on 3/13 and 3/14. A week later my son was in the hospital in Anniston, AL on life support so I tried to cancel through Hotels.com while not being able to talk to a human. Their website told me they would attempt to contact the hotel to cancel and if the hotel didn’t charge them, they wouldn’t charge me. I received 2 emails over the next few days saying they had tried multiple times to contact the hotel but couldn’t, and so I would not be refunded. I called the hotel multiple times and was told they had no problem cancelling but they couldn’t canceling and not charging, but Hotels.com had to do that. I never cancelled the reservation. In the mean time, my son was transferred to UAB hospital in Birmingham which was where my reservation was for. I called to hotel and talked to the manager who told me that the reservation was cancelled by a lady in their sales department but they were now booked up for those nights. She offered that she could get me a room at another one of their sister properties but I’d have to pay for it and was going to be over $600. So it looks like this hotel and Hotel.com both got their $ from me and the hotel was able to double dip by booking my room on top of that. Unbelievable! "