Providence Hopkins Square Hotels

"Canceled my reservation an hour after check-in while I was already 2.5 hours into a 3.5 hour drive for my daughter’s Nationals competition. I booked months in advance through Expedia. They claimed they were short staffed and overbooked. The manager, was unapologetic and told me to “book somewhere else.” When I explained we were traveling with a baby and were one hour away, he threatened to hang up on me for “yelling” when I was simply upset. Another parent from our team arrived and was told the same thing. She also said the property looked rundown, smelled like cigarettes, and had panhandlers outside. Canceling reservations last minute after check-in time is completely unprofessional. The lack of accountability and customer service made it worse. Would not recommend."

"Friendly staff, clean fitness facility, great location"

"Great place but you have to pay to park $$"

"Great stay!"

"This was a very clean 3rd floor loft. It is very close to Providence College. The dedicated parking spot was definitely a plus! "

"Our stay was amazing. We were all pleased with the apt. It was beautiful, clean, and comfortable. "

"Josh was extremely responsive with all questions I had. The house was perfect for our trip."

"Well appointed and comfortable home. "

"Thank you for reserving the weekend to us and for the hospitality. My family and I are surely pleased regarding the accommodation and cleanliness of the faculty.We look forward to a future stay!-Wilken family"