The location in downtown Hot Springs and the view from our room was the best thing about our stay. The staff was great but the hotel was very understaffed and we had to wait until after midnight to get sheets for the pull out bed. The breakfast is advertised as a “made to order” breakfast but there were actually few choices beyond bacon, eggs etc... The Happy Hour was nice but again your drink choices were limited. All in all I will probably explore other lodging options on our next Hot Springs trip.