Excellent. Looking for ward to staying here in the future for a short stay-cay trip.
Beau
於 2024 年 4 月住了 1 晚
2/10 很差
Tevfik
家人同遊, 親子同遊
2024年4月13日
不滿:職員與服務、設施服務和住宿狀況
When I arrived to the hotel 5 hours ago
They did not manage to give me a room that I reserved then they offered me a different rooms that I do not accept one of which is handicapped,They told me that I can get a refund from expedia but when I called tue expedia customer service ,they did not accept what they did and charged me 400 $.
I do not know what to say ,Unacceptable Unethical and they destroyed my weekend plans ,All of family is still crazily angry to both
This unethical hotel and expedia who prefer not to suppor us for refund
Great experience and the worst customer desk that I have ever seen in my life ,Thank you for this awful experience
Tevfik
於 2024 年 4 月住了 1 晚
10/10 優異
Jackeline
親子同遊
2024年4月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and friendly staff!
Jackeline
於 2024 年 4 月住了 2 晚
10/10 優異
Tanya Renee
親子同遊
2024年4月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone was friendly,courteous and professional.
Tanya Renee
於 2024 年 4 月住了 3 晚
10/10 優異
Ronald
家人同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved the water park and truly enjoyed the ability to grab lunch while we spent our day in the water
Ronald
於 2024 年 4 月住了 2 晚
10/10 優異
Shelley Marie
家人同遊
2024年4月1日
讚好:職員與服務、設施服務和住宿狀況
We had a quick 3-day stay for spring break and it was just what we were hoping for. The heated pool is what sold me on staying here since it was only going to be in the 70's for our stay. While the lazy river isn't heated, we still did it and it didn't disappoint, even though it was cold. We had planned to leave the site more but honestly, we didn't need to. While the dining is a bit more expensive, the food and restaurants were amazing.
Shelley Marie
於 2024 年 3 月住了 3 晚
10/10 優異
Alibech
2024年3月18日
讚好:整潔度、職員與服務和住宿狀況
Alibech
於 2024 年 3 月住了 2 晚
8/10 不錯
Jennifer
家人同遊
2024年3月17日
讚好:整潔度、職員與服務和住宿狀況
Enjoyed our visit to Woodlands. The pool was a big hit and we spent everyday there. Our son must have ridden the slide about 50 times a day. Brooke our server by the pool was by far the best server we had. The room was nice, although it would have been great to have bunkbeds or more of a space for the cot we needed (we had a bonus room). We did not take a car knowing the dining options, but the market could have used more options and provisions. Overall, we would recommend.