Rockwood Hull's Trace Park Hotels

"We had a great stay! Would visit again."

"Great location right near the airport with the added bonus of having a complimentary shuttle service. Room was spacious and clean, and staff was friendly."

"****BEWARE**** I was here for a basketball tournament over the weekend and we had no hot water. I guess a few other people had the same problem. I was told that when the manager came in Monday, I would be compensated for my stay. Instead, she told Expedia that when she got there Monday, there was nothing wrong with the water and they will not offer any sort of compensation. They didn’t even offer me another room after I told them that I had no hot water and said they can come check for themselves . Instead, I received an email saying that their boilers are working fine and that they think it was from all the teenagers in the hotel staying there.. EXCUSE ME !! if your hotel boilers can’t keep up when your hotel is at full capacity then maybe you need an inspection done maybe things aren’t up to code. Not to mention the leak under the sink or the heater that was making noise all night . Those things I could overlook but hot water is a basic amenity. And they think they’re slick instead of texting me back they call the room so that their side of the conversation isn’t documented. Unprofessional . My worst experience ever at a hotel. "

"Good location and value for money."

"The room was clean and the front desk was friendly. We didn't eat breakfast."

"Room was right outside of airport. Breakfast was yogurt and cereal. Room needs updating. Paint peeling, older shower. Beds were ok mattresses were new but not comfortable "

"need to maintain better. hot tub wasn’t working. furnitures were dirty. bath tub water stopper was broken."

"Clean and great coffee "

"Outside in the back of the property, a group of cars were having a tail gate party and were smoking weed. When we came into the lobby to check in, the entire lobby smelled liked heavy weed. Thankfully our room was nice and clean. "