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"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"Very nice hotel, loved the breakfast"

"Very good, very limited English. The villa we stayed in was perfect. The hot spring water was wonderful."

"Located at the Main Station"

"夕食は味付け、量共に良く特に朝食のバイキングは種類が豊富で満足できました。 お風呂の泉質も良かったです。 建物は古いですが、お部屋はリニューアルされていたので綺麗でした。"

"Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!"

"とても綺麗でした"

"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."